Excellence Human Resources Required Hotel Guest Relations Officer

Full Time
  • Post Date: July 12, 2018
Job Description
  • Attend the following meetings
  • Front Office Meeting
  • Other meetings that are necessary to enable the guest relations
  • Guest Relations:
  • Run Daily report of all new profiles created the previous day
  • Escort the guests to their destinations
  • Greet the guests.
  • Follow ups of special/ VIP Guests.
  • Make sure that Front Office employees are following up to collect business cards and complete the registration form
  • To ensure that amenities are stacked in the VIP Guest rooms before they check in.
  • To ensure that rooms are ready before the guests check in.
  • Provide the lists of arrivals to the House Keeping department.

Job Type: Full-time

Salary: Rs15,000.00 to Rs18,000.00 /month

Experience:

  • Customer Service: 1 year

Education:

  • Bachelor’s

Language:

  • English