Customer Service Officer

Karachi 25,000 - 35,000 PKR

Job Description

Job Description

Baby Nest Boutique is looking for a highly motivated, detail-oriented, and energetic Customer Service Representative to manage customer queries and complaints.

You will also be asked to place orders, do confirmation calls, and escalate complaints across a number of communication channels.

Key Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Acknowledging and resolving customer complaints.

Processing orders, forms, applications, and requests.

Providing feedback on the efficiency of the customer service process.

Ensure customer satisfaction and provide professional customer support.

Answer calls professionally to provide information about products and services, take/cancel orders. Or obtain details of complaints.

Job Specification

aintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Acknowledging and resolving customer complaints.

Processing orders, forms, applications, and requests.

Providing feedback on the efficiency of the customer service process.

Ensure customer satisfaction and provide professional customer support.

Answer calls professionally to provide information about products and services, take/cancel orders. Or obtain details of complaints.


Similar Jobs

Google Adwords Specialist BOHRADEVELOPERS  Karachi

  We are looking for an experienced Googler that has success with paid search campaigns using Google AdWords. This role will plan and manage paid search...

View similar Jobs of Marketing, Sales and Service
Google Adwords Specialist BOHRADEVELOPERS  Karachi

  We are looking for an experienced Googler that has success with paid search campaigns using Google AdWords. This role will plan and manage paid search...

View similar Jobs of Marketing, Sales and Service
Spanish Speaker - Customer Care Representative Green Gate Private Limited  Islamabad  

Job Description We are looking for a Spanish Customer care representative. Provide CS to all our consumers in Spanish Should be involved in both voice/no voice...

View similar Jobs of Marketing, Sales and Service
Sales And Marketing Executive/AM Sales And Marketing/Marketing Manager Star Marketing (Pvt.) Ltd.  Islamabad  

Job Description A leading real estate marketing Company, Star Marketing Pvt Limited is seeking dynamic, energetic and professionals for its Islamabad Office. The individual should...

View similar Jobs of Marketing, Sales and Service
Area Sales Head Telenor Pakistan  Daska  

Job Description Why should you join Telenor At Telenor Pakistan, we give you the opportunity to become a skilled professional in your chosen field of interest. Being rated as the top...

View similar Jobs of Marketing, Sales and Service
Processing Executive ATWICS Group  Rawalpindi

A multinational company with six branches is hiring for its Rawalpindi branch. Positions : 1. Processing Executive (Female/ Male) Bachelor's degree in marketing or related field...

View similar Jobs of Marketing, Sales and Service

More Jobs like this Job

National Sales Manager Pakistan Ontex  Karachi

Date: Feb 4, 2021 Employment Schedule: Full time ...

Senior Care Operation Lead Careem  Lahore

At Careem, we are driven by the purpose of simplifying the lives of people and building an awesome organisation that inspires. Based...

Sales And Marketing Executive/AM Sales And... Star Marketing (Pvt.) Ltd.  Islamabad

Job Description A leading real estate marketing Company, Star Marketing Pvt Limited is seeking dynamic, energetic and...

Project Manager UN  Islamabad

  ...

Wordpress/Front-End Developer BOHRADEVELOPERS  Karachi

  We have an immediate need for a full-stack WordPress developer for our US Based Projects. The...

English Speaker - International Business... ICM JAPAN  Karachi

Job Description International clients dealing exposure (B2B) and (B2C). Search new customers and bring business for the...

Google Adwords Specialist BOHRADEVELOPERS  Karachi

  We are looking for an experienced Googler that has success with paid search campaigns using...

HR MANAGER Rapidev Pvt Ltd  Islamabad

Rapidev is looking for an experienced HR Manager. Rapidev Pvt Ltd owns a highly motivated and an ambitious team committed to...