Associate Customer Support

Islamabad

Job Description

1 year(s) or above experience

Islamabad

Responsibilities:
Excellent speaking and writing skills (Preferably US Accent)
Excellent Phone etiquette and customer handling skills
Candidate must have the skills to handle multiple tasks at one time and work under pressure
Good team player
We are looking for people who have a proven passion towards customer services
Working on weekends is a job requirement
Roster based timings (Shifts divided from 5PM till 7AM PST)

Skills:
Handle inbound/ outbound calls
Help troubleshoot issues related to EA website and customer orders over the phone
Handle support tickets while meeting the SLA
Create documentation for knowledge base and look for improvement
Ensuring 100% customer satisfaction
Co-ordinate with the internal product teams to fix issues and report bugs.


Similar Jobs

Senior Graphic Designer - Social Media Marketing Septem Systems  Lahore

Company Description Established in 2016, SEPTEM SYSTEMS is a technology, consultancy and services firm with a focal point of helping and assisting organizations to precedent amidst...

View similar Jobs of Marketing, Sales and Service
Livestock Specialist United Nations Pakistan  Quetta

  Please apply using link below: Livestock Specialist (2201829) ...

View similar Jobs of Marketing, Sales and Service
Google Adwords Specialist BOHRADEVELOPERS  Karachi

  We are looking for an experienced Googler that has success with paid search campaigns using Google AdWords. This role will plan and manage paid search...

View similar Jobs of Marketing, Sales and Service
Assistant Marketing Manager IT consultancy firm  Pakistan

Posted date 20th May, 2022 Last date to apply 31st May, 2022 Category Sales and Marketing    ...

View similar Jobs of Marketing, Sales and Service
SEO Specialist Broadpeak Technologies  Islamabad

3 year(s) or above experience Islamabad Responsibilities: Plan, develop and implement SEO strategy across various websites Reviewing and...

View similar Jobs of Marketing, Sales and Service
SEO Specialist Broadpeak Technologies  Islamabad

3 year(s) or above experience Islamabad Responsibilities: Plan, develop and implement SEO strategy across various websites Reviewing and...

View similar Jobs of Marketing, Sales and Service

More Jobs like this Job

Customer Service Specialist Chapal  Karachi

Chapal (Pvt.) Limited is recruiting for the position of Customer Service Specialist. Job details including role and responsibilities...

Radiology Assistant United Nations Pakistan  Lahore

Organizational Context and Scope:- Under the direct supervision of the Chief/Radiologic Technologist, or the Radiologist or Chief Migration...

Community Engagement Senior Officer UN  Karachi

Duty Station: Karachi - Pakistan Application Deadline: 19-Dec-2021 Qualified female candidates are strongly encouraged to apply. Background...

OnCall Support Engineers nClouds  Islamabad

Company Description nClouds is a certified, award-winning provider of AWS and DevOps consulting and implementation services. -...

APW (Telemedicine) UN  Islamabad

  ...

Head of Karachi Technical Center Abbott Laboratories  Karachi

Responsibilities:- Head of KTC must make sure the following activities in his area of responsibilities: ...

Sr. Programme Coordinator UN  Islamabad

  ...

Business Executives Euro Global Services  Karachi

Male & Female Business Executives are required for day shift. Candidates must be execellent in spoken english with the variety of...