Associate Customer Support

Islamabad

Job Description

1 year(s) or above experience

Islamabad
Responsibilities:
  • Excellent speaking and writing skills (Preferably US Accent)
  • Excellent Phone etiquette and customer handling skills
  • Candidate must have the skills to handle multiple tasks at one time and work under pressure
  • Good team player
  • We are looking for people who have a proven passion towards customer services
  • Working on weekends is a job requirement
  • Roster based timings (Shifts divided from 5PM till 7AM PST)
Skills:
  • Handle inbound/ outbound calls
  • Help troubleshoot issues related to EA website and customer orders over the phone
  • Handle support tickets while meeting the SLA
  • Create documentation for knowledge base and look for improvement
  • Ensuring 100% customer satisfaction
  • Co-ordinate with the internal product teams to fix issues and report bugs.


Similar Jobs

Senior Graphic Designer - Social Media Marketing Septem Systems  Lahore

Company Description Established in 2016, SEPTEM SYSTEMS is a technology, consultancy and services firm with a focal point of helping and assisting organizations to precedent amidst...

View similar Jobs of Marketing, Sales and Service
Livestock Specialist United Nations Pakistan  Quetta

  Please apply using link below: Livestock Specialist (2201829) ...

View similar Jobs of Marketing, Sales and Service
Google Adwords Specialist BOHRADEVELOPERS  Karachi

  We are looking for an experienced Googler that has success with paid search campaigns using Google AdWords. This role will plan and manage paid search...

View similar Jobs of Marketing, Sales and Service
Assistant Marketing Manager IT consultancy firm  Pakistan

Posted date 20th May, 2022 Last date to apply 31st May, 2022 Category Sales and Marketing    ...

View similar Jobs of Marketing, Sales and Service
SEO Specialist Broadpeak Technologies  Islamabad

3 year(s) or above experience Islamabad Responsibilities: Plan, develop and implement SEO strategy across various websites Reviewing and...

View similar Jobs of Marketing, Sales and Service
SEO Specialist Broadpeak Technologies  Islamabad

3 year(s) or above experience Islamabad Responsibilities: Plan, develop and implement SEO strategy across various websites Reviewing and...

View similar Jobs of Marketing, Sales and Service

More Jobs like this Job

Onboarding Success Partner IBM  Islamabad

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and...

Production Pharmacist goldsheff int'l Nutraceutical  Lahore

Co-ordinates in planning and organizing the manufacturing process of the company. Implements Operational manuals, production...

Supply Associate - Peshawar foodpanda Pakistan  Peshawar

Position Title: Supply Associate Department: Delivery & Logistics Company: Foodpanda Location: Peshawar ...

Mobile Hardware / Software Repair Technician BlueNile Technologies  Karachi

Education: Bachelors Science background preferred / Trained Technician / Engineer can also apply Experience: Fresh or 2 to 3 Years ...

Accounts Officer Condis.pk  Lahore

Position: Accounts Officer Location: Lahore Job Role: The Ideal candidate will be responsible for the execution of the accounts...

HR Assistant fly-zone biz solutions  Rawalpindi

Maintain digital and electronic records of employees.Serve as point of contact with benefit vendors and administrators.Assist with the...

General Manager Finance Variantec.Inc  Karachi

Urgently required General Manager Finance for a leading Textile Giant based at Karachi. Education should be min CA with at least Post...

PHP / Wordpress Developer Pearl-Soft  Islamabad

Job Description We are looking for a PHP/Wordpress Developers for our Web Design Company and offering a full-time job for...