CLM & Contextual Marketing Specialist

Karachi 0 - 0 USD

Job Description

Job Description

Your Impactful Goals will Include:

The position requires you to work under supervision of Assistant Manager for implementation CLM strategy and execution for the region, which will enable the regional sales & distribution team to improve business health

Develop Strategic directives impacting/improving the consume life cycle and network related KPIs

Develop plans regarding revenue growth, tactical offerings and consumer campaigns; share these plans with Regions for execution with different pilots

Responsible for CLM offer management & planning, location offer base analysis and early dormancy models and campaigns

Working in team towards driving channel execution in line with the organizational goals and regular business review with regional teams

Develop plans to maximize efficiency in the circle and grow business volume

Develop & monitor CLM performance management KPIs and derive actionable insights

Work closely with CVM and BI teams to improve customer experience across the Circle

Develop plans to maximize efficiency in the circle and grow business volume

Express ideas on solutions to support business KPIs

Your Typical day at work:

In depth analysis of consumer life cycle, location based consumer campaign, tactical offerings and plans

Develop and formalize early dormancy models and related campaigns

Foreseeing the challenges and its impacts on business and suggesting ways to overcome these challenges

Achieve performance in accordance with corresponding KPIs

Planning and coordinating with regions for CLM promos and expected outcome

Monitoring of CLM related KPIs and overall governance

Identify new areas for improvement and operational efficiency

Providing performance business insights to stake holders which help them to take better business decisions

QOS analysis & future actions based on the outcome of analysis

Regular regional meetings and war rooms

Belt/cluster level CLM strategies and key initiatives

POC for external stakeholders – Circle Interface for planning, segment & marketing functions

Conducting belt/cluster level analysis and preparing penetrative strategies for fulfilling circle business ambitions

Building and keeping track of CLM related Roadmap and Go-to-Market plans

Evaluate expected challenges/risks and come up with mitigation strategy

Keeping a close eye on customer, competitor and Channel insights for better planning

Preparing product forecasts and tracking

Campaign Planning, design and business case development & Post Analysis of campaigns and visibility

Governance model to monitor the Product KPIs management

Identifying strengths and weaknesses of the Products and competition analysis

Special project planning and executions.

Belt/cluster level KPIs monitoring & ensure to achieve the monthly KPIs

Job Specification

Eligibility Criteria


Preferably MBA/BBA/MCS

Work experience:

3 years + of related work experience in a similar organization and preferably in a related role

Potential Career Path:
This position offers the following career path options besides growth within indirect sales channel:

Roles within BI, Marketing and Segments

S&D Planning


Functional Skills / Knowledge Areas:

Ability to work well in a pressure situation, Self-motivated and flexible

Excellent communication skills in English (both verbal & written)

Strong Analytical skills

Strong in Excel, Words & Power-point

Telco Business/Distribution/B2B/B2C model knowledge

Process oriented approach towards problem solving

Should be able to analyze, understand and recommended solution to complex problem

Ability to carry out analyses & reporting and develop actionable insights for the team

Good team member and excellent at building relationships with co-workers and external vendors

Organized and can manage several projects and/or activities at a time.

Why Should You Join Telenor:

At Telenor Pakistan, we provide you the platform to work in a challenging and rewarding environment to become a skilled professional in your chosen field of interest. As one of the top employers of the country, we enable you to realize your dreams in a collaborative environment of diversity and openness to new mindsets.

As an equal employment opportunity provider, Telenor Pakistan makes all decisions of employment purely based on merit. As an equal employment opportunity provider, Telenor Pakistan makes all decisions of employment purely based on merit irrespective of race, caste, gender, creed, color, religion, sex, national origin, or disability.

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