Job Description:
Customer Service Executives are required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information.
MAJOR JOB RESPONSIBILITIES:
Answer and follow-up calls professionally and provide information about products and services.
Maintain healthy relationships with existing customers and to retain them.
Responding to the customer’s queries within the given time frame.
To ensure that the customers details and other relevant data is completely entered into the system correctly.
Analyze and solve problems accordingly.
Skills
Excellent communication in English.
Customer handling skills.
Punctual and confident.
Must be available to work in ( Evening shifts )
Shifts Timings:
Candidates must be flexible for the following shift time
6:00 PM 2:00 AM
Job Types: Full-time, Contract
Experience:
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