Customer Services Executive

Karachi

Job Description

We are hiring a Customer Service Executive (Inbound)

- Education: Minimum Intermediate

- Experience: 0 - 2 Years

- Salary: 33K – 35K (plus incentives)

- Shift Timing: 6:00 PM – 3:00 AM (Sat & Sun OFF)

- Location: Karachi

Job Requirement:

> Excellent written and verbal communication

Job Description:

> Receive Patient calls to book appointment

> Coordination with Dr. for appointment

> Calling to patient for confirmation of their appointment booking

> Calling to Insurance company for medical billing purpose

> Excellent written and Verbal communication skills are required
> CSE will be responsible for appointment scheduling
> CSE will be responsible to handle incoming calls
> CSE will be responsible to make outbound calls

> CSE will be communicating between doctor office, insurance company and patient

> CSE will be responsible to perform Eligibility, Benefits & Authorizations

Other Details:

Address: B-701 & 702, 7th Floor Lakson Square, Building No. 3, Sarwar Shaheed Road, Opp. Press Club, Karachi.

Job Type: Full-time

Salary: Rs33,000.00 to Rs35,000.00 /month

Experience:

  • call center: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)
Education:
  • Intermediate (Required)
Location:
  • Karachi (Preferred)


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