Customer Services Executive
Job Description
We are hiring a Customer Service Executive (Inbound)
- Education: Minimum Intermediate
- Experience: 0 - 2 Years
- Salary: 33K – 35K (plus incentives)
- Shift Timing: 6:00 PM – 3:00 AM (Sat & Sun OFF)
- Location: Karachi
Job Requirement:
> Excellent written and verbal communication
Job Description:
> Receive Patient calls to book appointment
> Coordination with Dr. for appointment
> Calling to patient for confirmation of their appointment booking
> Calling to Insurance company for medical billing purpose
> Excellent written and Verbal communication skills are required
> CSE will be responsible for appointment scheduling
> CSE will be responsible to handle incoming calls
> CSE will be responsible to make outbound calls
> CSE will be communicating between doctor office, insurance company and patient
> CSE will be responsible to perform Eligibility, Benefits & Authorizations
Other Details:
Address: B-701 & 702, 7th Floor Lakson Square, Building No. 3, Sarwar Shaheed Road, Opp. Press Club, Karachi.
Job Type: Full-time
Salary: Rs33,000.00 to Rs35,000.00 /month
Experience:
- call center: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
- Intermediate (Required)
- Karachi (Preferred)
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