Customer Success Specialist

Islamabad Rs 40,000 - Rs 50,000 a month

Job Description

IdeasUnlimited is a global business support and solutions service provider. We are a US-based company and we are looking to hire an Customer Success Specialist from Pakistan to work remotely

JOB DUTIES:

- Channel Management

- Resource Planning and Coordination

- Email Marketing

- Company Profile Management

- Affliate Management

- VOIP Management

- Proposal Submission and Bidding

SKILLS REQUIRED:

- At least 2-3 years of Sales, Business Development or similar experience in any industry (staffing or call center preferred).

- Minimum Bachelor’s degree from reputable University.

- Excellent client-facing and internal communication skills in English.

- Excellent written and verbal communication skills in English.

- Solid organizational skills, including attention to detail and multitasking skills.

- Excellent interpersonal and communication skills.

- Smart, Professional, Ethical and Punctual.

OFFICE REQUIREMENTS:

- Reliable Computer (Min Core i5, 4GB RAM)

- Quiet Place to work.

- High-speed internet (Min 5 Mbps).

- Headphone with microphone (for meetings).

- Power back up (will be reimbursed in six months).

WORK SCHEDULE:

Monday to Friday, 7 pm to 3 am Pakistan Time (9 am to 5 pm US CST) with 1 hour break

COMPENSATION:

- Monthly Salary: 40,000 to 60,000 PKR depending on the experience.

- Quarterly Commission/ Bonus.

- One Increment per year depending on performance.

IMPORTANT NOTE:

- We will be using a monitoring software to check your work efficiency and productivity on a daily basis. The position does offer the comfort of working from home but demands the same efficiency, productivity, and professionalism of the industry.

- You will be signing a work agreement with our company. You will need to provide all the necessary legal documents to complete the hiring process.

- The recruitment/interviewing process is done digitally (Skype).

Thank you and good luck!

Job Type: Full-time

Salary: Rs40,000.00 to Rs50,000.00 /month

Experience:

  • Sales: 2 years (Preferred)

Work Remotely:

  • Yes


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