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Last Date to apply : 27th April' 2020

Number of Positions: 1

Location: Islamabad

Why should you join Telenor?
At Telenor Pakistan, we give you the opportunity to become a skilled professional in your chosen field of interest. Being rated as the top employer of the country, we enable you to realize your dreams in an environment of diversity and openness to new mindsets.

Position Related:
This position will focus on database and analysis for the customer service channels. The candidate will generate original insights into existing operations and help develop the way forward for the entire division. You will have the ability to synthesize and analyze data currently available and will also look at local, regional and global trends and provide insights to management.

Goals

• Excellent understanding of Data Analysis concepts
• Excellent understanding of customer services data models
• Effectively analyze end user requirements to identify the most appropriate solution and conversion of these into detailed business requirements specifications
• Addressing the business questions raised by various business units by sound and thorough analysis and recommendations
• Data exploration via SQL to collect key consumer insights for analysis according to business needs
• Develop performance Reports and visibilities
• Suggest areas for improvement in business operations utilizing these analysis
• Give directions to improve organizational key pillar/KPI’s Like customer centricity, Upsell/Revenue generation
• Directional Analysis help management to take business decisions

Your Typical day at work

• Responsible for providing relevant reports to answer various business questions faced by the organization
• Development and maintenance of the database stored Procedures, views and functions for hosted web applications
• Document & understand business user requirements and transform into technical solution
• Data Interpretation and Quantitative skills
• Process oriented approach towards problem solving
• Produce ad-hoc queries and develop reports to support business needs.
• Design and create Oracle reports and write complex SQL statements for large scale databases
• Should be able to analyze, understand and recommend solutions to complex problem
• Show results both operationally and strategically
• Database Performance measurement/tuning
• Oracle ETL Operations (extraction, transformation and loading) using different DBMS e.g. SQL Server, Oracle, Access etc.
• Database backup and recovery
• Data modeling, data analysis and reporting skills
• Support channels to achieve the targets for all KPI.
• Ensure 100 % accuracy of data and reports
• Meet all performance tracking reports deadlines with accuracy
• Respond to analysis and reporting needs within TAT

Eligibility Criteria

Education:

• BCS/MIT/MCS
• Work experience:
• Oracle
• BI/ Analytical Tools (Qlik Sense etc.)
• Data Analytics

Potential Career Path:

• Channel Planning Executive/Specialist
• Business intelligence Executive/Specialist
• Assistant Manager Channel Planning & Intelligence

Functional Skills / Knowledge Areas

• Excellent problem-solving and communication skills.
• Team player and should be able to operate well in teams.
• Ability to work efficiently in a high demand, team oriented, and fast-paced environment.
• Should be able to set, satisfy, and exceed targets.
• Excellent presentation skills
• Sound stakeholder management skills