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Job Summary

Responsible for acting as a liaison between customers and potential clients (new leads). Assist with project requests, client requirements, and potential queries related to the language service industry.

Primary Responsibilities

• Compile and analyze data over time to forecast sales trends.
• Communicate with the management team regularly.
• Review past sales data to determine trends in productivity.
• Prepare accurate reports using data from internal and external sources.
• Collaborate with team members and members of other departments.
• Acting as a contact between a company and its existing and potential markets.
• Negotiating the terms of an agreement and closing sales.
• Gathering market and customer information.
• Inform the customer of the company portfolio, clientele, and, competitive pricing.
• Recording sales, calls, and order information in the CRM system.
• Reviewing your own sales performance aiming to meet or exceed targets.
• Gaining a clear understanding of customers’ businesses and requirements.
• Making accurate, rapid cost calculations and providing customers with quotations.
• Use telephones to reach out to customers and verify client requirements.
• Advice on company information and potential service offerings.
• Attempt to persuade a customer and address their language requirements.
• Have the ability to engage international clients and make multiple calls to end-users for service offer information.
• Draft meeting minutes based on your interaction with the clients and requirements.
• Compile reports on call volumes, potential warm leads for future follow-ups.

Qualification

• Business or Marketing graduate.
• Strong knowledge of word processing, spreadsheet, database, and presentation software.
• Advanced problem-solving and analysis skills.
• Superior oral and written communication skills.
• High level of organization and detail-orientation.
• Strong work ethic and willingness to take initiative.
• A good attitude toward teamwork as well as the ability to work independently.
• Demonstrated ability to multitask and prioritize.
• Excellent time management.

Job Type: Full-time

Work Remotely:

• No