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Organizational Setting and Work Relationships:

A Senior Resettlement Assistant position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent’s primary role is to assist the supervisor in effective resettlement delivery of a given UNHCR Office in accordance with the UNHCR Resettlement Handbook, UNHCR Manual and relevant policy papers and publications. The incumbent provides important clerical and administrative support to resettlement operations and may as required take part in assessing cases for resettlement and conducting interviews. S/he maintains frequent contacts with the supervisor, relevant colleagues within the same Office or Offices under purview to exchange information and discuss issues on resettlement cases. Some contacts and communication at a working level are required with Embassy / Immigration Officials of resettlement countries, IOM as well as with other operating partners regarding resettlement issues.

Duties and Responsibilities:

• Carry out preliminary interviews and initial assessments to process refugees for resettlement following established procedures.
• Prepare written documentation for resettlement submission; ensure that records / files of individual cases are updated in a systematic and timely manner.
• Assess and review individual resettlement cases and prepare individual / group submission for scrutiny by the supervisor.
• Provide persons of concern (PoC) with up-to-date and accurate information on UNHCR’s resettlement policies and procedures.
• Comply with UNHCR’s standard operating procedures on resettlement, ensuring timely action on cases.
• Follow up on cases from time of submission to final decision and departure; ensure effective in-country communication on the status and follow-up on PoC being considered for resettlement.
• Assist in maintaining and updating proGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support.
• Coordinate travel and departure arrangements for refugees accepted for resettlement.
• Organize logistical support for governments undertaking resettlement missions.
• Provide administrative support for resettlement-related training activities, including organization of resettlement workshops and meetings as required.
• Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.
• Draft / type routine correspondence to Field Offices / Multi-Country Offices / Headquarters.
• Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS.
• Assist in mitigating resettlement fraud by reporting suspected fraud.
• Recommend eligible cases for resettlement consideration.
• Provide counselling to PoC.
• Perform other related duties as required.

Minimum Qualifications:

Education & Professional Work Experience:

Years of Experience / Degree Level

• Completion of High School Diploma with relevant experience in Humanitarian and related fields.
• 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Relevant Job Experience

Desirable

Good knowledge of resettlement issues and UNHCR resettlement policies and operational applications. Completion of UNHCR specific learning/training activities (e.g., PLP and RSD/Resettlement Learning Programme, resettlement anti-fraud workshop).

Certificates and/or Licenses

International Law, International Relations;

Language Requirements:

Essential - very good knowledge of English and local languages (spoken and written) Pashto, Balochi and Urdu. Knowledge of Dari or any locally used language by the refugees will be an asset.

Functional Skills

CM-Cross-cultural communication

PR-Resettlement/Repatriation/Voluntary Repatriation

UN-UNHCR Operations, mandate, principles and policies

PR-Resettlement Anti-Fraud Policy and Procedures

Competency Requirements:

Core Competencies

Accountability

Communication

Organizational Awareness

Teamwork & Collaboration

Commitment to Continuous Learning

Client & Result Orientation

Cross-Functional Competencies

Analytical Thinking

Planning and Organizing

Stakeholder Management