Associate Customer Support

Islamabad

Job Description

1 year(s) or above experience

Islamabad
Responsibilities:
  • Excellent speaking and writing skills (Preferably US Accent)
  • Excellent Phone etiquette and customer handling skills
  • Candidate must have the skills to handle multiple tasks at one time and work under pressure
  • Good team player
  • We are looking for people who have a proven passion towards customer services
  • Working on weekends is a job requirement
  • Roster based timings (Shifts divided from 5PM till 7AM PST)
Skills:
  • Handle inbound/ outbound calls
  • Help troubleshoot issues related to EA website and customer orders over the phone
  • Handle support tickets while meeting the SLA
  • Create documentation for knowledge base and look for improvement
  • Ensuring 100% customer satisfaction
  • Co-ordinate with the internal product teams to fix issues and report bugs.


Similar Jobs

Senior Graphic Designer - Social Media Marketing Septem Systems  Lahore

Company Description Established in 2016, SEPTEM SYSTEMS is a technology, consultancy and services firm with a focal point of helping and assisting organizations to precedent amidst...

View similar Jobs of Marketing, Sales and Service
Livestock Specialist United Nations Pakistan  Quetta

  Please apply using link below: Livestock Specialist (2201829) ...

View similar Jobs of Marketing, Sales and Service
Google Adwords Specialist BOHRADEVELOPERS  Karachi

  We are looking for an experienced Googler that has success with paid search campaigns using Google AdWords. This role will plan and manage paid search...

View similar Jobs of Marketing, Sales and Service
Assistant Marketing Manager IT consultancy firm  Pakistan

Posted date 20th May, 2022 Last date to apply 31st May, 2022 Category Sales and Marketing    ...

View similar Jobs of Marketing, Sales and Service
SEO Specialist Broadpeak Technologies  Islamabad

3 year(s) or above experience Islamabad Responsibilities: Plan, develop and implement SEO strategy across various websites Reviewing and...

View similar Jobs of Marketing, Sales and Service
SEO Specialist Broadpeak Technologies  Islamabad

3 year(s) or above experience Islamabad Responsibilities: Plan, develop and implement SEO strategy across various websites Reviewing and...

View similar Jobs of Marketing, Sales and Service

More Jobs like this Job

Project Manager VIDIZMO LLC  Karachi

VIDIZMO is a Microsoft Gold Applications & Cloud Partner, recognized in Gartner Magic Quadrant for Enterprise Video Content...

Computer Science Graduates (E-Commerce Trainee... IZOC Solutions  Rawalpindi

Looking for young, motivated, dedicated, self starter FRESH Graduates with dynamic personality, Excellent English Communication skills,...

IT Manager The Writing Experts  Lahore

Job Description Fullstack iOS developer We are looking for a fullstack iOS developer who could manage every aspect of...

Laravel / PHP Developer Red Cubez  Islamabad

Job Description We are looking for keen, energetic individuals, who can perform in a fast-paced environment utilizing cutting...

Project Manager Broadpeak Technologies  Islamabad

8 year(s) or above experience Islamabad Responsibilities: Coordinate internal resources...

Agriculture Water Policy Specialist United Nations Pakistan  Islamabad

Please apply through the following link and application submitted through the mentioned link will be accepted ONLY: ...

Wordpress/Front-End Developer BOHRADEVELOPERS  Karachi

  We have an immediate need for a full-stack WordPress developer for our US Based Projects. The...

Programme Coordinator UN  Karachi

  ...