Associate Customer Support

Islamabad

Job Description

1 year(s) or above experience

Islamabad
Responsibilities:
  • Excellent speaking and writing skills (Preferably US Accent)
  • Excellent Phone etiquette and customer handling skills
  • Candidate must have the skills to handle multiple tasks at one time and work under pressure
  • Good team player
  • We are looking for people who have a proven passion towards customer services
  • Working on weekends is a job requirement
  • Roster based timings (Shifts divided from 5PM till 7AM PST)
Skills:
  • Handle inbound/ outbound calls
  • Help troubleshoot issues related to EA website and customer orders over the phone
  • Handle support tickets while meeting the SLA
  • Create documentation for knowledge base and look for improvement
  • Ensuring 100% customer satisfaction
  • Co-ordinate with the internal product teams to fix issues and report bugs.


Similar Jobs

Project Assistant United Nations Pakistan  Pakistan

  ORGANIZATIONAL CONTEXT AND SCOPE: The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of...

View similar Jobs of Others
District Coordinator (Roster) United Nations Pakistan  Pakistan

Positions will be based at below locations (expected): KPK: D.I Khan, Waziristan (South & North), Lakkimarwat, Bannu and Tank Balochistan: Quetta and Pishine Sindh: Duty stations to be...

View similar Jobs of Others
Senior Project Assistant, Cultural Orientation United Nations Pakistan  Pakistan

ORGANIZATIONAL CONTEXT AND SCOPE: The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of thousands of refugees...

View similar Jobs of Others
National Consultancy Social and Behaviour Change Communication United Nations Pakistan  Pakistan

  UNICEF works in some of the worlds toughest places, to reach the worlds most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their...

View similar Jobs of Others
Senior Project Assistant Compliance United Nations Pakistan  Pakistan

  The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of thousands of refugees each year. IOM...

View similar Jobs of Others

More Jobs like this Job

Assistant Manager Operations and Procurement Home Solutions  Karachi

Procurement Developing procurement strategies that are inventive and cost-effective. Sourcing and engaging reliable...

Subject Teachers (For Recorded Lectures) Tutoria.pk, Pakistan  Islamabad, Rawalpindi, Pakistan

Job Description Deliver lectures On-Camera for O-levels Subjects (English, Chemistry, Physics, Biology, Math, Islamiyat etc.)...

Administrative Assistant UN  Islamabad

Organizational Setting and Work Relationships: The Administrative Assistant will provide administrative assistance to the immediate...

Wordpress/Front-End Developer BOHRADEVELOPERS  Karachi

  We have an immediate need for a full-stack WordPress developer for our US Based Projects. The...

Community Engagement Senior Officer UN  Karachi

Duty Station: Karachi - Pakistan Application Deadline: 19-Dec-2021 Qualified female candidates are strongly encouraged to apply. Background...

Sales Executive Akber Ali & Sons  Karachi

Employer: Akber Ali & Sons Industry: Sales Location: Karachi   An engineering company requires Sales...

Business Development Executive Leopards Courier Services Pvt. Ltd  Karāchi

Job Description: Maintaining and developing relationships with existing customers in person and via telephone calls and emails. ...

Senior Software Development Engineer Mentor Graphics Pakistan Development (Private)...  Lahore

Job Duties and Responsibilities As part of the geographically dispersed Sourcery CodeBench Eclipse/CDT team,...