Associate Customer Support

Islamabad

Job Description

1 year(s) or above experience

Islamabad
Responsibilities:
  • Excellent speaking and writing skills (Preferably US Accent)
  • Excellent Phone etiquette and customer handling skills
  • Candidate must have the skills to handle multiple tasks at one time and work under pressure
  • Good team player
  • We are looking for people who have a proven passion towards customer services
  • Working on weekends is a job requirement
  • Roster based timings (Shifts divided from 5PM till 7AM PST)
Skills:
  • Handle inbound/ outbound calls
  • Help troubleshoot issues related to EA website and customer orders over the phone
  • Handle support tickets while meeting the SLA
  • Create documentation for knowledge base and look for improvement
  • Ensuring 100% customer satisfaction
  • Co-ordinate with the internal product teams to fix issues and report bugs.


Similar Jobs

Project Assistant United Nations Pakistan  Pakistan

  ORGANIZATIONAL CONTEXT AND SCOPE: The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of...

View similar Jobs of Others
District Coordinator (Roster) United Nations Pakistan  Pakistan

Positions will be based at below locations (expected): KPK: D.I Khan, Waziristan (South & North), Lakkimarwat, Bannu and Tank Balochistan: Quetta and Pishine Sindh: Duty stations to be...

View similar Jobs of Others
Senior Project Assistant, Cultural Orientation United Nations Pakistan  Pakistan

ORGANIZATIONAL CONTEXT AND SCOPE: The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of thousands of refugees...

View similar Jobs of Others
National Consultancy Social and Behaviour Change Communication United Nations Pakistan  Pakistan

  UNICEF works in some of the worlds toughest places, to reach the worlds most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their...

View similar Jobs of Others
Senior Project Assistant Compliance United Nations Pakistan  Pakistan

  The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of thousands of refugees each year. IOM...

View similar Jobs of Others

More Jobs like this Job

Quality Control Executive Anfords Pakistan Pvt Ltd  Karachi

Approve incoming materials by confirming specifications, conducting a visual and measurement test, and rejecting and returning...

Wordpress Designer & Developer Binary Souls, Pakistan  Lahore, Pakistan

Job Description We are a small but fast-growing web development company. You will be working on various website development...

Project Officer Rights Based Development United Nations Pakistan  Quetta

  We are seeking to recruit Project Officer Rights Based Development – Quetta based. For detailed job description and...

Assistant Manager Marketing Stylo Pvt. Ltd  Lahore

Assistant Manager Marketing Qualification: MBA Marketing is required. Experience: 3-4 Years of experience of Activation, Branding is...

Security Assistant UN  Muzaffarabad

Purpose of the Position:To provide security management services and support to staff and non-staff; enabling the implementation of...

Intern United Nations Pakistan  Islamabad

I. Organizational Context The speed, dynamics and complexity of today’s social, economic and environmental problems are fundamentally...

Digital Marketing Manager Ark IT Services  Rawalpindi

The Digital Marketing Manager is responsible for developing and managing a high performing team comprised of new and seasoned staff who...