Technical Services Lead


Job Description


At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Bring us your curiosity and a desire to challenge the everyday norm, and we’ll give you lots of responsibility. You’ll help us improve, inject innovation and build new ways of working. You’ll be solving supply chain problems that span the whole world: a smoke-free world.


Promote and apply all rules concerning PMI Quality, environment, health and safety. Report all situations requiring actions to minimize or eliminate risks exposure to personnel, company assets and societal impacts and be in line with or ahead of any applicable Law requirements and Company standards.

Ensure that assigned production indicators are accurately recorded across information systems and the required reports are available at hand for any type of analysis. Review required procedures, work instructions and others Quality or Production supporting documents that require escalation.

Define and implement the necessary strategies and programs to improve technical equipment capabilities to ensure equipment availability for production with good quality, low costs and safe operation. Ensure the short and long term preventive maintenance and repair schedules, according to production plans, safety and quality requirements and cost objectives toimprove equipment availability.

Continuously seeks to develop and improve the effectiveness and efficiency of the maintenance process. Cooperates with entire Manufacturing organization or with other department teams to facilitate the introduction of new initiatives, projects and trainings in accordance with project plan, budgets and requirements. Ensures that priorities and projects are encouraging improvements that fully support ongoing initiatives. Promotes and ensures consistency of application to OPEN+ pillars & system.

Takes appropriate actions to optimize costs and to remain within agreed parameters (budget). Recruits, develops, motivates and develops the team performance, and ensures that team members have the proficiencies, capabilities and tools to consistently deliver on individual, team and strategic objectives. Defines and implement technical training strategy in order to support the required organizational development, ensuring that the required knowledge adheres to overall training plan and is aligned with the succession planning.


Education: College /University or equivalent. Technical degree is an advantage

Work Experience: 2-5 years experience in Tobacco industry or similar industry, ideally in the area of production or maintenance. Previous people management/coordination experience is an asset

  • We’re international. Our global workforce of more than 70,000 and our employees speak more than 80 languages
  • We’re flexible. your work fits you and not the other way round, thanks to our Flexible Work Arrangement Program
  • We’re a certified top employer! This position will advance your experience with innovative technologies, services, and processes. Backed by an attractive salary and compensation package, you will work in a professional environment and team members from all over the world. PMI is the first multinational company in Switzerland to obtain the Equal-Salary label, for men and women.

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