Call Center Executive

Lahore Rs 25,000 - Rs 30,000 a month

Job Description

  • Answer incoming calls and respond to customer’s emails
  • Other duties as assigned
  • Management and resolve customer complaints
  • Sell products and place customer orders in the computer system
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Research required information using available resources
  • Research, identify, and resolve customer complaints using applicable software
  • Process orders, forms, and application
  • Route calls to appropriate resources
  • Document all call information according to standard operating procedures
  • Recognize, document, and alert the management team of trends in customer calls
  • Follow up customer calls where necessary
  • Upsell products and services
  • Complete call logs and reports

After probation salary will be 30K plus commission

Timings: 12pm-10pm

Location: Johar town

Contract length: 24 months

Job Type: Contract

Salary: Rs25,000.00 - Rs30,000.00 per month

Experience:

  • sales: 2 years (Required)

Work Remotely:

  • No


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