Cash Collection Officer

Karachi

Job Description

 

Overall Scope


To undertake a variety of financial and non-financial tasks in order to help guarantee the company’s revenues. The position will handle the processing of incoming payments along with the issuing of necessary paperwork.



  • Receiving and sorting incoming payments with attention to credibility

  • Managing the status of accounts and balances and identifying inconsistencies

  • Issuing bills, receipts and invoices


Key Responsibilities (Essential)



  • Assume the responsibility of receiving and sorting incoming payments with attention to credibility

  • Manage the status of accounts and balances and identify inconsistencies

  • Issue and post bills, receipts and invoices

  • Check the validity of debit accounts

  • Update accounts receivable database with new accounts or missed payments

  • Ensure all clients remain informed on their outstanding debts and deadlines

  • Provide solutions to any relative problems of clients

  • Write thorough reports on billing activity with clear and reliable data.


Qualification and Experience



  • B.Com / BBA / BSc degree in Finance, Accounting or BA-Fin (Essential)

  • Proven experience as billing specialist (Essential)

  • Adherence to laws and best practices in regards to dealing with customers and data (Essential)

  • Awareness of the best practices in regard to dealing with customers.

  • Comfortable dealing with numbers and the processing of financial information

  • Resolve customer complaints via phone, email, mail or social media.

  • Excellent communication and presentation skills.

  • Taxes Information

  • Proficiency in English

  • Results-driven and patient

  • Ability to handle pressure.

  • Basic knowledge of broadband services


Computer Skills



  • Operating System (Windows, Mac/OS)

  • Excellent knowledge of MS Office (particularly Excel) and ER software (Essential)

 

Required Skills

Finance, Accounts Software, ER Software, Microsoft Office,


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