CSR
Job Description
Call center agents required with 1-2 years of experience in a Lahore based call center. Good communication skills are must
Respond to customer queries with information about products and services or technical assistance
Collect customer information pertinent to business objectives, such as name, address, demographic and financial information
Process order information; schedule appointments
Conduct surveys for market research; enter data into computer systems
Maintain detailed records of contacts
Acquire lead lists with names and telephone numbers of potential clients
Monitor performance in conjunction with personal goals and business objectives
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