Job Description

Call center agents required with 1-2 years of experience in a Lahore based call center. Good communication skills are must

Respond to customer queries with information about products and services or technical assistance

Collect customer information pertinent to business objectives, such as name, address, demographic and financial information

Process order information; schedule appointments

Conduct surveys for market research; enter data into computer systems

Maintain detailed records of contacts

Acquire lead lists with names and telephone numbers of potential clients

Monitor performance in conjunction with personal goals and business objectives

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