Customer Care Executive (Female)

Lahore, Pakistan 35,000 - 40,000 PKR

Job Description

Job Description

Engine is looking for Customer Care Executive for its Head Office in Lahore. Primarily responsible for handling customer queries professionally. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

 

Follow up to ensure that appropriate actions were taken on customers’ requests. Refer unresolved customer grievances or special requests to designated departments for further investigation.

Graduate degree with 2-3 years of relevant experience.

Job Specification

Good communications skills

Ability to listen and active problem solving skills

Good interpersonal skills

Ability to handle pressure

 


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