Customer Service Specialist

Karachi

Job Description

Chapal (Pvt.) Limited is recruiting for the position of Customer Service Specialist.

Job details including role and responsibilities are given as under;

Age: 25-35 years

Experience: 3-5 years

Qualification: No degree required

Salary: 35-40K

Gender: Male

Position: 1

Job Timings: Monday –Saturday (10:00AM-7:00PM)

Location: Clifton-Karachi

Job Description:
The Customer Service Specialist is responsible for resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

This position requires a flexible, dynamic, self-motivated individual who should be able to manage large amounts of incoming calls. Take payment information and other pertinent information such as addresses and phone numbers. Answer questions about warranties or terms of sale. Communicating with customers through various channels.

Requirements:
Proven Customer Service experience. (3+ years).

Excellent English speaking and writings skills.

Customer orientation and ability to adapt/respond to different types of characters.

Strong phone contact handling skills and active listening.

Good Typing speed.

Quick learner.

Customer friendly.

Must have sales & support knowledge.

Note: This is a Karachi based position and only shortlisted candidates will be contacted


Similar Jobs

Sr. Social Media Marketing Specialist KeepTruckin  Islamabad  

Who We Are: KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way...

View similar Jobs of Marketing, Sales and Service
Social Media Manager Zameen.com  Lahore  

The applicant selected for this position will develop, implement and manage the company's social media strategy, define social media KPIs, manage/develop and oversee social media content...

View similar Jobs of Marketing, Sales and Service
Territory Sales Officer PepsiCo  Faisalabad  

Auto req ID: 209834BR Job Description To lead the distributor/ organization team in deploying company strategies to address local business needs. Train and motivate the team to...

View similar Jobs of Marketing, Sales and Service
Sr. Sales and Support Executive Sassol Digital Hub  Karachi

Job brief We are looking for a high-performing Sr. Sales and Support Executive to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and...

View similar Jobs of Marketing, Sales and Service
Sales Representative (Energy campaign) TELUS Communications  Lahore

We Deal in Outbound and Inbound Call centers. We are looking for experienced call center representatives who have experience in the Energy campaign in the night shift. (9 pm to 6 am)Strong...

View similar Jobs of Marketing, Sales and Service
Social Media Manager Internship Revtech  Lahore

Hi, We're offering 3 months Social Media Manager Internship. If you have good knowledge of social media platform and posting then you should join the internship to enhance your skills....

View similar Jobs of Marketing, Sales and Service

More Jobs like this Job

Wordpress & Web Development [Unpaid Internship] Fly Digitally - Digital Marketing Agency  Islamabad

Fly digitally, a next-generation global company with its headquarters in Rawalpindi has a wonderful opportunity for a dynamic Developer...

GENERAL PHYSICIAN SHAHEED MOHTARMA BENAZIR BHUTTO INSTITUTE OF TRAUM...  Karachi

FCPS ( Medicine), Candidates must have 1 year experience post FCPS. Holding Valid PMDC registration. The Selected candidates will...

Senior PHP Developer/Angular JS developer Zilon International  Lahore

We are looking for experienced, highly motivated PHP Developer for our Lahore office. If you are passionate about technology,...

Territory Sales Officer PepsiCo  Lahore

Auto req ID: 206918BR Job Description To lead the distributor/ organization team in deploying company strategies to address...

Farmer Field School Facilitators UN  Pakistan

Please apply using link below: https://jobs.fao.org/careersection/fao_external/jobdetail.ftl?job=2001052&tz=GMT%2B02%3A00&tzname=...

Business Development Manager qordata  Karachi

You are an ambitious, energetic and self-motivated individual with a passion to grow businesses and love to meet new people. You...

Junior PHP Developer Zeta Corp (Recruitment Agency)  Karachi

Job Responsibility: The candidate must have a two- three years of Laravel experience along with API Development for mobile...