Customer Service Specialist

Karachi

Job Description

Chapal (Pvt.) Limited is recruiting for the position of Customer Service Specialist.

Job details including role and responsibilities are given as under;

Age: 25-35 years

Experience: 3-5 years

Qualification: No degree required

Salary: 35-40K

Gender: Male

Position: 1

Job Timings: Monday –Saturday (10:00AM-7:00PM)

Location: Clifton-Karachi

Job Description:
The Customer Service Specialist is responsible for resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

This position requires a flexible, dynamic, self-motivated individual who should be able to manage large amounts of incoming calls. Take payment information and other pertinent information such as addresses and phone numbers. Answer questions about warranties or terms of sale. Communicating with customers through various channels.

Requirements:
Proven Customer Service experience. (3+ years).

Excellent English speaking and writings skills.

Customer orientation and ability to adapt/respond to different types of characters.

Strong phone contact handling skills and active listening.

Good Typing speed.

Quick learner.

Customer friendly.

Must have sales & support knowledge.

Note: This is a Karachi based position and only shortlisted candidates will be contacted


Similar Jobs

Direct Sales Executive (B2C) Cyber Internet Services  Karachi

  Overall Scope: A competitive and trustworthy Direct Sales Executive-DSE to help in build up its business activities. DSE responsibilities...

View similar Jobs of Marketing, Sales and Service
Customer Support Officer(Careem IB) Abacus Consulting  Islamabad

Requirements: Minimum Intermediate or above - Good communication skills - Ability to handle pressure - Previous experience of working in a call center environment is...

View similar Jobs of Marketing, Sales and Service
Sales Representative Brilliant Gerenal Trading Limited  Karachi

Qualification Minimum Intermediate Minimum Experience 1 Year.. Job Type: Full-time Salary: From Rs20,000.00 per month Education: Intermediate (Preferred) Experience: ...

View similar Jobs of Marketing, Sales and Service
Market Research Executive Broadpeak Technologies  Islamabad

2 year(s) or above experience Islamabad Responsibilities: Carrying out feasibility studies Understanding market trends and identifying...

View similar Jobs of Marketing, Sales and Service
Supply Chain Intern Avery Dennison  Karachi

Company Description Avery Dennison (NYSE:AVY) is a global leader in labeling and packaging materials and solutions. The company applications and technologies are an integral part of...

View similar Jobs of Marketing, Sales and Service

More Jobs like this Job

Direct Sales Executive (B2C) Cyber Internet Services  Karachi

  Overall Scope: A competitive and trustworthy Direct Sales Executive-DSE to help in build up...

Sales Representative Brilliant Gerenal Trading Limited  Karachi

Qualification Minimum Intermediate Minimum Experience 1 Year.. Job Type: Full-time Salary: From Rs20,000.00 per month ...

Office Boy Madni Textile Industry  Gujranwala

We are currently looking for Office Boys. This is a full-time position based in Gujranwala. Should have good experience in good corporate...

NATIONAL POST: HR Associate new UN  Islamabad

PLEASE APPLY ON THE LINK GIVEN BELOW:...

Security Assistant UN  Pakistan

  ...

M&E Analyst UN  Lahore

  ...

Data Scientist: Advanced Analytics IBM  Karachi

Introduction As a Data Scientist at IBM, you will help transform our clients’ data into tangible business value by analyzing...