Customer Service Specialist

Karachi

Job Description

Chapal (Pvt.) Limited is recruiting for the position of Customer Service Specialist.

Job details including role and responsibilities are given as under;

Age: 25-35 years

Experience: 3-5 years

Qualification: No degree required

Salary: 35-40K

Gender: Male

Position: 1

Job Timings: Monday –Saturday (10:00AM-7:00PM)

Location: Clifton-Karachi

Job Description:
The Customer Service Specialist is responsible for resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

This position requires a flexible, dynamic, self-motivated individual who should be able to manage large amounts of incoming calls. Take payment information and other pertinent information such as addresses and phone numbers. Answer questions about warranties or terms of sale. Communicating with customers through various channels.

Requirements:
Proven Customer Service experience. (3+ years).

Excellent English speaking and writings skills.

Customer orientation and ability to adapt/respond to different types of characters.

Strong phone contact handling skills and active listening.

Good Typing speed.

Quick learner.

Customer friendly.

Must have sales & support knowledge.

Note: This is a Karachi based position and only shortlisted candidates will be contacted


Similar Jobs

Senior Graphic Designer - Social Media Marketing Septem Systems  Lahore

Company Description Established in 2016, SEPTEM SYSTEMS is a technology, consultancy and services firm with a focal point of helping and assisting organizations to precedent amidst...

View similar Jobs of Marketing, Sales and Service
Livestock Specialist United Nations Pakistan  Quetta

  Please apply using link below: Livestock Specialist (2201829) ...

View similar Jobs of Marketing, Sales and Service
Google Adwords Specialist BOHRADEVELOPERS  Karachi

  We are looking for an experienced Googler that has success with paid search campaigns using Google AdWords. This role will plan and manage paid search...

View similar Jobs of Marketing, Sales and Service
Assistant Marketing Manager IT consultancy firm  Pakistan

Posted date 20th May, 2022 Last date to apply 31st May, 2022 Category Sales and Marketing    ...

View similar Jobs of Marketing, Sales and Service
SEO Specialist Broadpeak Technologies  Islamabad

3 year(s) or above experience Islamabad Responsibilities: Plan, develop and implement SEO strategy across various websites Reviewing and...

View similar Jobs of Marketing, Sales and Service
SEO Specialist Broadpeak Technologies  Islamabad

3 year(s) or above experience Islamabad Responsibilities: Plan, develop and implement SEO strategy across various websites Reviewing and...

View similar Jobs of Marketing, Sales and Service

More Jobs like this Job

Admin Officer Abacus Consulting  Islamabad

Objective of this position is to assist admin manager / executive in daily administrative activities to ensure asset management and...

HR Assistant Capital Club  Islamabad

Assist Manager in all HR activities. Provides payroll information by collecting time and attendance records. Maintains...

Android Developer Zeek Games and Apps  Islamabad

Job Description We are looking for an Android Developer who possesses a passion for working with latest mobile technologies....

SEO Intern Healthwire Private Limited  Lahore

Healthwire is seeking an SEO Intern who wants to be a part of our High Growth trajectory. Responsibilities SEO intern: Duties will...

Executive Assistant Cambridge IFA  Islamabad

J*ob Description* The ideal candidate will be responsible to perform a variety of administrative tasks and support our company’s...

Adamjee Packages Sales Manager  Karachi

Sales Manager Responsibilities: Managing organizational sales by developing a business plan that covers sales, revenue, and...

Google Adwords Specialist BOHRADEVELOPERS  Karachi

  We are looking for an experienced Googler that has success with paid search campaigns using...