Customer Success Representative

Karachi

Job Description

Qualification: -Intermediate (ICOM/ FSC/ DIT)
- Graduate (BCOM/ BSC/ BCS)

Experience: At least 2 years of experience (BPO, Service Sector, Retail, E-Commerce or HoReCa)

Age: 22 - 32

Location: DHA Phase 6

Timings: 06:00 p.m. - 03:00 a.m. (Night Shift)
09:00 a.m. - 06:00 p.m. (Morning Shift)

Salary: 25,000 - 30,000/-

Job Responsibilities:

  • To handle inbound calls
  • To identify issues on website through creation of tickets
  • Welcome Call to customers
  • To Call Customer for the resolution of complaint
  • Order Confirmation Calls

Requirements:

  • Tech Savvy
  • Knowledge of Google Sheets
  • Strong Communication Skills
  • Great Interpersonal & Relationship-Building Skills
  • Customer- centric Attitude
  • Customer-focused with the ability to multi-task

Preference will be given to those who can join immediately.

Application Form (Mandatory): https://lnkd.in/fPXWBTs

Job Type: Full-time

Work Remotely:

  • No


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