Customer Support Executive
Job Description
Job Description
We are looking for a proactive and energetic individual to join our team as an I.T Support Officer.
- Proven customer support experience is mandatory.
- Identify and assess customers needs to achieve satisfaction.
- Excellent communication and presentation skills.
- Ability to multi-task, priorities and manage time effectively.
- Answers calls professionally and provide information about products and services.
- Responding to the customers queries within the given time frame
- Installing and configuring computer hardware. Windows Operating system and application.
- Responsible for any hardware / Software related issues.
Job Specification
- Minimum Education: Bachelors
- Excellent communication skills.
- Strong knowledge of application glitches and hardware issues
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