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PART I:

Position Title : Professional Services Representative

Department : Sales

Reports To : District Field Manager

PART II: Broad Function:

• Responsible for making professional & skillful presentations to targeted doctors of his/her assigned territory for business generation.
• Required to ensure adequate knowledge of his/her products and their competition to establish the net gains to customers/users with our products.
• Updates doctors/chemists contact records list as & when needed with the consent of his/her DFM and maintains all call records accordingly through M.I. system.
• Prepares his/her weekly and monthly call plans and properly follows it to improve coverage of A, B & C class customers as per defined KPIs.
• Submits his/her call reports through M.I. application as per scheduled time of submission of these.
• Keep track of competitive activities in his/her geographical area and provide feedback to his/her DFM for onward communication to marketing for rebuttal strategies.

PART III: Principle Responsibilities:

• Representative is responsible for calling on practicing physicians, hospitals, and other health-related organizations/personnel within an assigned territory.
• Makes professional presentations using selling skills to listed doctors on the approved indications of Pfizer products with a view to increase prescriptions.
• Submits reports regarding calls made to doctors and chemists to his/her District Field Manager through M.I. application as per defined KPIs.
• Follows the approved tour program, makes planned calls accordingly and presents the coverage of A, B & C class customers.
• Adopt ethical practices while promoting his/her products to customers and the desired information should be passed on about benefits offered by the product.
• Arranges Product Group Meetings with the doctors to discuss one or two products in detail.
• Updates knowledge on own & competitive products.
• Collects and reports information on promotional and marketing moves of the competition.
• Provides periodic feedback to his/her manager and the marketing group on these promotional activities.
• Ensures stock availability of major promotable products at retail level in his/her territory for honoring the prescriptions generated by his/her customers.
• Follows the plans to achieve assigned objectives for increased prescription flow from identified doctors and reports his/her findings periodically to his/her District Field Manager.
• Forwards technical queries raised by his/her doctors to the Medical Division for clarification with intimation to the District Field Manager.
• Ensures proper dressing, attire & maintenance of records / detailing kit and vehicle provided to him/her.
• Submits his/her expenses and leave plans as per the deadlines.

Qualification: Science graduate, preferably Pharm D

Work Experience: Fresh graduate, max up to 6 years of Pharmaceutical sales experience

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Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.