Find Latest Jobs in Pakistan

Job Overview: Assist customers in resolving queries and act as a liaison between customers and client.

Location: Lahore

Salary: Up to PKR 75,000

Working Hours: 9

Job Shift: Rotational

Job Description:
Assist customers in resolving queries pertaining to electronic transfer of funds.
Assist in process of all documents required to perform transactions.
Analyze customers' concern with resolutions within timeframe.
Coordinate inbound customers' inquiries and provide resolutions.
Maintain knowledge on customers’ requirements and provide appropriate solutions.
Provide guidelines to customers according to the set procedures and regulations.
Refer unresolved customers grievances or special requests to designated departments for further investigation.

Job Specification:
O Levels/Matriculation or above
Excellent command in English
Age limit: 18-45
Excellent communication (verbal & written)
Proficiency with MS Office particularly MS Excel
Flexibility
Customer-centric attitude

Perks & Benefits:
Medical Insurance
Permanent Employment Status
Provident Fund
Internal Job Opportunities
Annual Leaves
Leaves Encashment
Referral Bonus
Conveyance Facility