Configuration and managing Afiniti applications for clients Troubleshooting and investigating production issues
Assisting support team to better monitor production
Create SOPs that support can follow for better production monitoring
After training, explain technical solutions to the client, if needed
Understand the Telephony (Genesys, Avaya, Cisco) environment Work closely with offshore team to support build upgrades, configuration changes, production issues investigation etc.
Execute UAT with clients and perform production cut-over activities
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The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of thousands of refugees each year. IOM...
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intelligent and smart males/females who are looking for a career in the local and international business world of Real estate, study abroad,...