IT Help Desk Officer

Peshawar Rs 35,000 a month

Job Description

Education: Bachelors in Computer Science
Client: Multinational FMCG Company
Job Type: Yearly Contractual (HRSG Payroll)

Details:

  • Providing support related to all flavors of SnD System, including but not limited to, SnD Classic, SnD Lite, RVS, Report Portal BI tool etc.
  • Windows installation and tuning, printer configuration, removing viruses, installing and configuring antivirus etc.
  • Configuration of handheld devices for use with all flavors of SnD systems.
  • Execution of UPDs at distribution systems.
  • Addition and deletion of POPs at distributor systems as per approval from concerned authorities.
  • Providing training to DSRs, RSRs, field force and other users.
  • Travelling to distributor location to provide training and support.
  • Ensuring updated antivirus is installed and effectively working at distributor servers.
  • Developing and conducting training for users and newly hired staff.
  • Close coordination with Central Helpdesk team, Zonal team and Distributor staff.
  • Using the Helpdesk System tool to monitor, track and
  • Knowledge of Helpdesk functions.

Job Type: Full-time

Salary: Rs35,000.00 /month

Experience:

  • help desk: 2 years (Required)

Education:

  • Bachelor's (Required)

Location:

  • Peshawar (Required)

Work Remotely:

  • No


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