Key Accounts Manager


Job Description

Position Title: Key Accounts Manager

Department: Sales

Company: Foodpanda

Location: Karachi, Islamabad, Rawalpindi, Faislabad

Do you love food and convenience put together? Then you would definitely love foodpanda!

You wanted something simpler, so we made it. A team of problem solvers, designers, thinkers and tinkers, working around the clock to make online food ordering easy, fast and fun.

foodpanda is the leading, on-demand food delivery company in Pakistan, bringing thousands of your best loved restaurants online into your home or office - fast! We're all about bringing on the smartest folks as we continue to grow with an "all hands on deck" environment and hire those who can thrive in a start-up culture.

We're looking for a highly-driven and motivated Key Accounts Manager to join our Sales team in Pakistan. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you!

Job Responsibilities

  • Being responsible for driving incremental orders, ensuring Retention, Exclusivity & Stronger .
  • Relationship with GMV Class A&B Vendors at servicing at 360 Degree with a goal of optimizing business performance, growth, and enhance their experience.
  • Help drive better experience by training of restaurant staff, collaborating with operations/owners to improve menu displays, sharing Reports and working with marketing team to create promotions/events and Optimized Performance.
  • Identifying and implementing newer value-add initiatives and being proactive in finding solutions for them.
  • Reducing Issue rate.
  • Ensuring DL Photography, 360 Videos & other related campaigns from time to time.
  • Work with internal cross-functional stakeholders to define requirements to deliver the strategies and develop tactical implementation plans, Manage cross-functional project plans, risks & issues, blockers & actions
  • Support cross functional teams in delivering the strategy by facilitating communication of lessons learned, resolving urgent issues, lining up appropriate group level support and deploying processes & tools.
  • Maintain visibility and communication across & report on progress to management team.
  • Additional tasks/projects as they arise.


  • 1-2 years of experience; preferably in tech startups or similar fast paced concerns.
  • Must be a Master's/Bachelor's or equivalent from a reputed university(MBA would be preferred)
  • Must have very good analytical skills.
  • Proficient in MS Office
  • Advanced interpersonal and leadership skills.
  • Ability to work in both a team environment and with own initiative.

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