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About the Job:

The Learning Management System (LMS) Administrator is responsible for continued improvement and maintenance of the LMS platform and other sites supporting the Learning and Development Group. Special focus on effective delivery of eLearning courses, mobile applications, video shorts or other innovative approaches leveraged as part of Acceptance University. The LMS Administrator ensures accurate course assignment, user uploads, user group creation and maintenance, bi-annual course library review and update and timely management of inbound support requests.
 

Responsibilities:

• Develops and maintains the LMS platform to meet all enterprise needs and ensure the accuracy and integrity of all data
• Interacts with LMS vendors and content partners to troubleshoot issues as needed
• Responsible for LMS maintenance including managing user groups, hierarchies and data feed from internal sources
• Effectively analyze complex training administration requirements and leveraging the capabilities of internal and external LMS to meet organizational and compliance needs
• Provide all administrative tasks for annual Inter-rater reliability projects, to include set-up, reporting, and post-training analysis
• Set-up and maintain curricula, courses and offerings for training content based upon business needs and established best practices
• Provide end-user training and support of LMS including answering questions, providing advice and basic troubleshooting to resolve problems; investigate and seek solutions to complex issues
• Manage the preparation and import of SCORM courses into the LMS and assist in keeping the Learning Library with its content objects, media files, and courses up-to-date
• Design reports to meet business needs for assigned functions and compliance auditing
• Collaborate with other internal partners to establish and maintain best practices related to content architecture
• Provide training and develop job aids to other employees in using the system and maintaining content
• Other duties as assigned

Qualifications:

• Bachelor's degree in adult learning, English or other related field and/or equivalent related work experience
• 3-5 years LMS experience (Continu strongly preferred)
• Proven project management, technical writing and digital content management experience
• High level competency in Microsoft Office Suite and Adobe Products
• Experience with video editing
• Experience with WordPress
• Familiarity with Flash, HTML/HTM5 and Java Script is a plus
• Ability to multi-task and manage competing priorities
• Strong time management and project management skills
• Ability to gather data, compile information and prepare/deliver data analysis

As an equal opportunity employer, we are committed to diversity in the workforce. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally recognized basis, including, but not limited to; race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.