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Required Skills:

Bachelor’s degree in CS or IT.

– Bash scripting

– Knowledge of DevOps tools is a Plus such as Jenkins, Ansible, Puppet, Docker

– Experience with SQL queries and any relational database systems

– Knowledge of Java, C#, PHP, Python, Ruby or similar programming languages.

– Proven ability to write clear, concise documentation ADDITIONAL QUALIFICATIONS:

– Experience with cloud technologies such as CloudStack, VMware, AWS etc.

– Communication, customer service, troubleshooting, problem-solving, and analytical skills; extensive knowledge of product being supported.

– Experience with cloud technologies such as CloudStack, VMware, AWS etc.

– In Depth knowledge of Linux/Unix.

– work on webserver and deployment.

– Written and verbal skills; excellent phone manner.

– Firm grasp of how the web works, networking, and software products.

– Knowledge of Windows, XP, Vista and general desktop support issues

– Knowledge of DNS, TCP/IP and other networking concepts.

– Experience with web site development, HTML, and SQL a plus

– Install and configure the computer applications

– Monitor and maintain the computer networks

– Maintain good and smooth communication with customers through different channels like web, email, and phone

– Prioritizing and managing the work-flow

– Troubleshooting, diagnosing, and resolving the issue

– Maintaining procedural documents and reports

– Ability to learn and work on changing technologies

– Respond to customer’s calls, emails and act accordingly regarding issues

– Establish and maintain good working relationship with customers and other professionals

– Strong communication skills both written and verbal to interact confidently with clients

– Great analytical and problem-solving skills help in resolving the issue faster

– Strong troubleshooting, diagnosing skills to resolve technical issues

– Good knowledge of computer systems, mobiles, and other techs

– Strong customer focus and technical knowledge of the company products or services.

– Hands on experience on Nagios, Pacemaker, Mysql Cluster, Mariadb, Cassandra, WSO2, kubernetes, JSNode, Tomcat, Apache, PBX, Astrike, Jenkins, DRBD, Navicate, Soap UI Usage, XenServer, PHP, Hazelcast, Active MQ, Ruckus, Sonar Qube, Jboss-fuse.

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