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Organizational Context and Scope:-

Established in 1951, and operational in Pakistan since 1981, the International Organization for Migration (IOM) is the leading inter-governmental organization in the field of migration and works closely with governmental, inter-governmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Over the years, IOM has expanded and affirmed its role as the leading Organization assisting the Government of Pakistan to ensure humane and orderly movement of people by devising practical solutions to shifting dynamics of migration, protecting, assisting and supporting vulnerable migrant populations, promoting international cooperation on migration issues and serving as a key source of advice on migration policy, research, data and practice Pakistan remains the third-largest refugee-hosting country globally, hosting Afghan refugees holding Proof of Registration (PoR) cards, Afghan Citizenship Card (ACC) holders and undocumented Afghan migrants.

IOM supports the Government of Pakistan in the implementation of cross-border programming supporting Afghan migrants and refugees which aims to contribute towards promoting peaceful co-existence with host communities. In view of present government policy, and in line with the strategic approaches adopted by the Afghanistan Situation Regional Refugee Response Plan (2022) and IOM ’s Comprehensive Action Plan for Afghanistan and Neighbouring Countries (2021-2024). IOM Pakistan will support the most vulnerable communities hosting Afghan migrants and refugees to address humanitarian needs and reduce protection risks for people on the move, in parallel to anticipatory action to mitigate the crisis impact, save lives and livelihoods, and enable societies to transition and recover towards sustainable development.

Under the overall supervision of the Chief of Mission and direct supervision of Emergency Coordinator/Senior Programme Coordinator (Emergency and Post-Crisis) the successful candidate will support the programme set-up and coordinate the implementation of all Communicating with Communities (CwC), Risk community and Community Engagement (RCCE) and Accountability to Affected Population (AAP) programme activities within the Humanitarian, Recovery and Resilience Unit. IOM aims to ensure that AAP, CWC and RCCE activities are complementary, mainstreamed and linked to IOM’s response and recovery activities, including emergency health, livelihood, protection, migration, CBI and direct assistance and displacement tacking matrix.

Responsibilities and Accountabilities:-

AAP

• Identify new opportunities consistent with the IOM AAP strategy in Pakistan and recommend programmatic improvements, and participate in the development, adaptation, and application of Standard Operating Procedures (SOPs), including sensitization messages, templates, and tools.
• Provide support to Humanitarian Recovery and Resilience Unit’s teams to ensure AAP is mainstreamed into all relevant project documents and unit’s activities, as well as providing technical support to the field teams on AAP in coordination with the area-based coordinators.
• Support developing a consistent CFM referring mechanism and ensure directing community and/or beneficiaries’ feedback to relevant teams or managers to be resolved and follow up the closing the feedback loop.
• Work closely with the M&E officer, reporting officer, and other relevant teams in mainstreaming and integrating AAP component when developing proposals, strategies, tools, and post-activities monitoring mechanisms, and provide updates and suggestions for improvement taking into consideration the available resources.
• Support the M&E officer and reporting officer, and other relevant teams through providing updates related to AAP and formulate and present technical and substantive inputs in accordance with the required format for reporting.
• Support, when needed, the recruitment, monitoring, supervision of the Project and Technical Officers (CwC/AAP) and their concerned programming.

CwC/Social cohesion

• Work closely with the leads of the Humanitarian, Resilience and Recovery Unit on developing communication with communities, and social cohesion strategies, with special attention to communities hosting large number of refugees/migrants
• Support the implementation of the operational activities of CwC and social cohesion, across the HRR Unit, including overseeing activities carried out by implementing partners in the field when applicable.
• Coordinate with the Unit teams to integrate relevant CwC and social cohesion elements into the various activities and processes, and support tailoring content to target the specific audience.
• Contribute to the establishing and maintaining of communication with community mechanisms and tools, and identifying community leaders and social groups, and other relevant stakeholders, and recommend implementation strategies that are inclusive, participatory and promote local ownership.
• Mobilize community coordination mechanisms and initiatives to promptly address and identify transition and recovery objectives and livelihood initiatives through organizing community-based needs assessments.
• Support the PI officer in developing and monitoring community outreach materials, campaigns, and sensitization activities related to the Humanitarian Recovery and Resilience unit objectives and activities
• Support the PM and the area-based coordinators in organizing community-based social cohesion events and educational and recreational activities to promote social cohesion, such as community awareness sessions and community mobilization activities
• In coordination with the reporting officer and other relevant teams, provide updates and summaries, and other relevant materials as might be needed, related to the CwC and Social Cohesion activities
• Work closely with the communities to enhance mutual understanding between different IOM targeted community groups including, inter alia, refugees and host communities and facilitate opportunities for engagement and dialogue.
• Undertake duty field travels related to CwC and social cohesion activities and liaison with counterparts, as required.
• Any other duties.

Required Qualifications and Experience:-

• Master’s degree in Development Studies, Community Development, Social Sciences or a related field from an accredited academic institution with two years of relevant professional experience; or
• University degree in the above fields with four years of relevant professional experience.
• Experience with international organizations namely the United Nations (UN), in development, implementation and evaluation, and/or programme implementation and management;
• Minimum four years of experience working in community engagement, CWC, AAP, RCCE, community development projects or working with community mobilization activities essential;
• Experience working in a communications role and development of communications materials.

SKILLS:-

• Demonstrated ability to supervise and manage staff at an operational level in humanitarian emergencies.
• Excellent knowledge of the IOM project management cycle.
• Good knowledge of UN and bilateral donor programming.
• Ability to write and speak clearly and concisely in English.
• Strong computer skills.
• Proven high-level representation skills, such as speaking at meetings and providing situational analysis.
• Familiarity with different project cycle steps and donor relations.
• Ability to development and implement qualitative research projects in support of operational programming.
• Strong leadership, coordination, negotiation, mobilizing skills.
• Demonstrated commitment to ensuring community participation.
• Coordination and negotiation skills with a range of different stakeholders including local authorities, UN agencies, NGOs, Clusters/Sectors.
• Qualitative research, analysis, writing and reporting skills.
• Development of Standard Operating Procedures (SOPs) and guidelines around community engagement and community participation.
• Technical knowledge of Field Site applications and back-end IT design for ODK-based complaints and feedback mechanisms.

Languages:-

• For all applicants, fluency in English and Urdu is required.
• Knowledge of Pashto and Dari is an advantage.