Find Latest Jobs in Pakistan

Data and Networks

• Perform routine monitoring and maintenance of network infrastructure.
• Diagnose and escalate network issues and coordinate with various stakeholders such as engineering team, field support team, upstream and LDIs to resolve them.
• Ensure closure of issues via email/phone correspondence with various stakeholders.
• Proactively identify, diagnose, analyze and troubleshoot issues with IP/Data/MPLS VPN customers.
• Carry out the configuration of the various network element to ensure service provisioning as per customer requirement.
• Install new hardware or components, while ensuring with existing network systems.
• Analyze the processes and recommend improvements.
• Document issues and solution into an incident management tool.
• Work with and mentor team members through professional behavior and knowledge sharing.
• Analyze Syslog messages to identify and resolve problems quickly.
• Creating SOPs to enhance the productivity of network operations.
• Ensure compliance with all the applicable policies, procedures and controls of the Information Security Management System.

Voice

• Planning, integration & monitoring of Cybernet core voice infrastructure.
• SIP-based servers configurations, maintenance & monitoring.
• Acts as a point of escalation for service integration, testing & delivery with upstream interconnect partners & service partners.
• Services design & configurations of SIP to PSTN gateways (SS7, PRI, FXS or FXO).
• Ensure analysis of daily trends and performance reports to identify and remove systemic or foreseeing issues.
• Coordination with customers for first-time integration of voice services & works support tickets along with the Customer Support team to resolve connectivity and performance issues.
• Document new processes, document troubleshooting steps, user guides, and LL or HL network diagrams.
• Work with network tools or scripts to monitor and automate infrastructure for high-quality service delivery.

JOB REQUIREMENTS:

• Network monitoring, support, and administration experience, preferably from the ISP industry.
• Understanding of technologies like VLSM, Static routing, OSPF, BGP, RIP, MPLS, Metro Ethernet, Layer2 switching, tunneling protocols.
• Certifications: CCNA/CCNP R&S preferred.
• Networking: OSI Layer, Knowledge of Switches, Routers, LAN, WAN, TCP/IP Suite.
• Ability to work in teams and independently with candid professional attitude and excellent analytical problem-solving skills.
• Expertise in Linux/Unix with scripting on programming languages will be preferred.
• Willing to work in shifts environment (24x7).
• Excellent written and verbal communication skills with focused and result-oriented personality.
• Strong concepts of IP routing & network designing.
• Knowledge and experience in configuration of major open-source VoIP applications (Asterisk), Linux & Databases servers would be a plus.
• Good troubleshooting & problem-solving skills and understanding of complex scenarios and their root cause.

VOIP, CCNP, CCNA, Linux,