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Male or Female Lahore resident Preffered

Perform routine monitoring and maintenance of network infrastructure.

Diagnose and escalate network issues and coordinate with various stakeholders such as engineering team, field support team, upstream and LDIs to resolve them.

Ensure closure of issues via email/phone correspondence with various stakeholders.

Proactively identify, diagnose, analyze and troubleshoot issues with IP/Data/ customers.

Carry out the configuration of the various network element to ensure service provisioning as per customer requirement.

Install new hardware or components, while ensuring with existing network systems.

Analyze the processes and recommend improvements.

Work with and mentor team members through professional behavior and knowledge sharing.

Creating SOPs to enhance the productivity of network operations.

Network monitoring, support, and administration experience, preferably from the ISP industry.

Understanding of technologies like VLSM, Static routing, OSPF, BGP, RIP, MPLS, Metro Ethernet, Layer2 switching, tunneling protocols.

Certifications: CCNA/CCNP R&S preferred.

Networking: OSI Layer, Knowledge of Switches, Routers, LAN, WAN, TCP/IP Suite.

Ability to work in teams and independently with candid professional attitude and excellent analytical problem-solving skills.

Excellent written and verbal communication skills with focused and result-oriented personality.

Strong concepts of IP routing & network