Office Manager

Lahore

Job Description

  • Smooth running of office on day to day basis.
  • Managing, supervising and monitory the work of administration/support staff.
  • Implementing and maintaining procedures/office administrative system.
  • Organizing meeting and managing database.
  • Maintain telecommunication/PABX system.
  • Prepare weekly review of all calls being made, maintain employee and visitor logs for reporting.
  • Attend customers’ queries and complaints and take prompt action to ensure maximum customer satisfaction.
  • Keep management informed by generating and analyzing reports, summarizing information and resolving queries.
  • Ensure appropriate housekeeping at floor to maintain productive ambiance.
  • Gather requirement from employees regarding ordering inventory for official purpose and supervise inventory stock levels.
  • Prepare lower staff duty schedules, leave plans and monitor their over times and client entry register.
  • Attend to lower staff queries and ensure timely resolutions.
  • Provide feedback to lower staff on their performance against expectations; guide, coach and counsel them for performance maximization.
  • Provide office supplies (Stationery & kitchen supplies) for staff and maintain adequate stocks; task includes ordering new supplies, identifying new suppliers and obtaining the best price for Alert.
  • Process invoices for the team including validating and obtaining authorization for payment.
  • Coordination with all departments for maintaining office efficiency.
  • Assist counselling team with administration and customer support services.
  • Schedule regular meetings with assigned clients.
  • Maintain individual client files and logs and manage client communication for all counselling products including; undergraduate, graduate, MBA, school abroad, foundation, college road map student advisory program.
  • Develop and maintain operational reports for the department.
  • Support marketing, business development, executive and client data requests from Counselling department.
  • Build and manage Dignosco counselors’ network and key relationships with schools, colleges and universities, identifying business opportunities.
  • Keep management informed by generating and analyzing reports, summarizing information and resolving queries.
  • Coordinate with all Dignosco offices.

Qualifications and Education Requirements

At least bachelor’s degree from a reputable local or international university

Preferred Skills

Self-starter with ability to take initiative and multi task.

Knowledge of MS Office including Access, Word, Excel and Power Point preferred .

Female Required

Timings 11 AM to 8 PM


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