Operations Manager

Karachi

Job Description

CarSaaf is looking for a determined individual to join their growing team as an Operations Manager.

Main responsibilities include but not limited to:

  • Explain car wash services to customers and sell services based on customer needs.
  • Must be observant and able to spot potential problem vehicles.
  • Assist all employees and perform duties including but not limited to, washing and drying vehicle exteriors, cleaning and vacuuming vehicle interiors (console, dash, windows), and other vehicle cleaning.
  • Clean vehicles using materials such as brushes, cleaning agents, cloths, hoses, water and vacuums.
  • Operate electronic equipment and machinery.
  • Train employees and foster a team environment on an on-going basis.
  • Manage employees in a professional and efficient manner.
  • Handle daily scheduling for all car wash employees.
  • Be a team player, not just a team leader.
  • Manage and order supply inventory.
  • Maintain the teams' physical appearance, including the vehicle
  • Responsible for making sure all equipment, machinery, and signage is clean, maintained, and working properly.
  • Open the car wash at the beginning of the business day.
  • Print service tickets for each vehicle and keep the tickets organized throughout the day.
  • Process payments.
  • Print daily, weekly, and monthly reports.
  • Shut down the car wash at end of the business day, including counting the cash drawer.
  • Responsible for the overall operation of car wash teams.
  • Drive business by focusing on the customer's experience.
  • Must become knowledgeable in car wash services in order to increase sales.
  • Handle customer concerns as deemed appropriate.


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