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Organizational Setting and Work Relationships:

The Registration Associate is a member of the Registration team and is normally supervised by the Registration Officer. The Registration Associate is responsible for supporting all activities related to registration, and with ensuring that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions.

Depending on the size and structure of the Office, the Registration Associate may provide day-to-day supervision, direction and support to UNHCR staff engaged in registration and related activities (including Reception, Filing and Data Management staff), and monitors the efficiency and quality of registration processes, identity and entitlement documentation activities and population data management. The Registration Associate collaborates closely with Protection, Programme, Operational Data Management and Information Management colleagues as well as with Government authorities and partners on the provision of quality population data for the delivery of registration activities.

Duties and Responsibilities:

• Ensure implementation of relevant standard operating procedures.
• Assist in supervision and daily running of registration activities as required.
• Conduct registration interviews as necessary.
• Assist in maintaining accurate and up-to date records and data related to all screened and/or registration cases.
• Assist in identification of persons with specific needs and ensure timely referral to available services.
• Draft correspondence and reports relating to registration activities.
• Provide statistics and draft reports related to registration data, as requested.
• In consultation with the supervisor, make decisions related to the day-to-day operations of the screening and registration teams.
• Assist in devising and updating registration procedures which are efficient and effective.
• Perform other related duties as required.

Minimum Qualifications:

Education & Professional Work Experience:

Years of Experience / Degree Level

• Completion of High School Diploma with relevant experience in Humanitarian and related fields.
• 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Certificates and/or Licenses:

Social sciences; Statistics; Mathematics; Information technology;

Relevant Job Experience:

Essential

Good computer skills, particularly in data management.

Desirable

Training in basic principles of international protection. Experience in working with UNHCR proGres software.

Language Requirements:

Essential - very good knowledge of English and local languages (spoken and written) Pashto, Balochi and Urdu. Knowledge of Dari or any locally used language by the refugees will be an asset.

Functional Skills

• DM-Data Management

MS-Data Collection and Analysis

• IT-Computer literacy

IT-IT Refugee Systems & Applications

CL-Programme Management (project formulation, programme cycles and reporting standards)

TR-Training/Coaching/Facilitation

EX-Experience in international organization (United Nations or similar)

PR-Experience in Registration

(Functional Skills marked with an asterisk* are essential)

Competency Requirements:

Core Competencies

Accountability

Communication

Organizational Awareness

Teamwork & Collaboration

Commitment to Continuous Learning

Client & Result Orientation

Cross-Functional Competencies

Analytical Thinking

Technological Awareness

Planning and Organizing