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The Role: Specialist, Research Network. As a Specialist, you will be a part of our Research Network Team umbrella, which is responsible for leading and supporting investment research related commercial activities, providing specialty support services, and handling partnerships with third-party research providers.

The Shift: This is a night shift position

The Location: This position is located in Islamabad, Pakistan.

The Team: We will enable you to become a successful professional and gain valuable global exposure by working closely with the world’s largest investment banks, high-quality regional brokers, boutique investment banks and independent brokers. We are a warm and close-knit group of nine people with a presence in global locations including the United Kingdom, North America, and Pakistan.

The Impact: You will be responsible for effectively ensuring that our clients are properly entitled to have the correct access setup for third-party investment research on our platforms, supporting sales and commercial efforts to drive revenue, and retaining and supporting contributor relationships with our research providers globally.

What is in it for you:
You get to improve social skills while interacting with industry leaders across the globe
You become a part of a truly global team culture
You develop comprehensive industry knowledge
Become part of a company that is a results-focused meritocracy. We set high standards and value accountability. We seek to identify and reward extraordinary performance with growth opportunities
Based on planned growth & initiatives, you can emerge to the next role i.e Senior Analyst and more to act as a mentor for a global team

Responsibilities:
You will maintain and improve existing Research Network operations to ensure client happiness and help benefit our company, clients, and contributors
You will provide detailed support for research contributors, including entitling/disentitling brokers and providing training on reporting tools
You'd be required to analyze and troubleshoot Client Support Requests received for issues related to the Capital IQ Investment Research product
You will give analytics that supports our sales team and help continue growing our research business, including generating and communicating client-ready entitlement grids and email templates
You dedicatedly identify entitlement issues for current subscribers and minimize the risk

What are we looking for:
Strong communication and social skills.
Ability to work on team-based projects, as well as work independently within shifting priorities
Fluency and eloquence in English is required; other languages are a plus
Strong analytical skills; workable understanding of MS Excel and databases is a plus
Demonstrated customer service or sales abilities; experience working with global clients will be a great skill to have

Basic Qualifications:
Minimum of a Bachelor degree in Business Administration or Computer Science and/or relevant work experience required
Succinct communication skills
Tight-knit collaboration skills
Proficient ability to navigate and use common computer programs
Knowledge of MS Excel VBA and DMBS is a plus

About S&P Global Market Intelligence:
At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research, and news into tools that help track performance, generate alpha, identify investment ideas, understand industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.

Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies, and governments to make decisions with confidence. For more information, visit: S&P Global Market Intelligence

S&P Global is an equal opportunity employer committed to making all employment decisions on the basis of merit, capability and equality of opportunity, and without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law, or any other characteristic that has no bearing on a person’s ability to perform his or her job.