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Position Overview:

Job Description:

• Develop a thorough understanding of the company’s products and services.
• Develop strong understanding of clients’ business needs and goals.
• Help clients implement their business models in the MyCardPlace system.
• Help clients best utilize the MyCardPlace system to its complete potential.
• Be an active participant in client’s strategy planning and provide ready to use solutions to add value to the client’s Value Proposition.
• Conduct regular meetings with clients to provide consultancy on portfolio growth using all possible channels .
• Analyzes, business processes and transactions data to draw refined information that provides insight and value-added information to decision makers and key stakeholders.
• Actively monitor client business, identify gaps and issues and take appropriate measures.
• Develop complete understanding of each program in the portfolio.
• Coordinate with internal teams for swift resolution of operational issues.
• Responsible for coordinating internally with account management team to deliver operational support to clients.

We are looking for:

• Education: Bachelors or Master’s Degree in Information Technology
• Experience: 2-4 years of project management and client facing experience

Skills:

• Ready to work in a 24/7, fast-paced environment.
• Strong IT skills with a combination of business or commerce.
• Strong IT skills (MS Office, SQL/MySQL, Web Applications).
• Hands on experience with databases will be a plus.
• Strong listening and learning abilities.
• Good customer experience sense.
• Strong verbal and written communication skills.
• Excellent interpersonal and team skills.
• Strong problem solving and analytical skills.
• Flexibility to work in a diverse environment.

Job Location:

• Lahore, Pakistan