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• Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client
• Develop open and effective channels of communication with each client that can be employed by other departments as well
• Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction
• Encourage revenue growth by inspiring clients to purchase accessories and additional services
• Become the reliable point of contact for each customer that is required to establish a strong business relationship.
• Work with customers to help them define and implement best practice solutions that meet their business needs and ultimately improve deliver-ability.
• Establish and develop collaborative relationships with various business departments and client/vendor teams to help resolve client specific issues
• Act as first point of contact and liaison between integral parties; as per services required by the client, to ensure that new technology programs are successfully delivered and client needs are properly assessed and fully met.

Job Type: Full-time

Salary: Rs30,000.00 to Rs50,000.00 /month

Experience:

• Client Servicing: 2 years (Preferred)