CSR (Customer Service Representative)

Islamabad 25,000 - 50,000 PKR

Job Description

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Identify and assess customers’ needs to achieve satisfaction
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Job Specification

  • Must be able to speak English Fluently.
  • High school diploma, general education degree or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.
  • 1st Shift Timing 4pm to 12am
  • 2nd Shift Timing 10pm to 6am


Similar Jobs

Senior Graphic Designer - Social Media Marketing Septem Systems  Lahore

Company Description Established in 2016, SEPTEM SYSTEMS is a technology, consultancy and services firm with a focal point of helping and assisting organizations to precedent amidst...

View similar Jobs of Marketing, Sales and Service
Livestock Specialist United Nations Pakistan  Quetta

  Please apply using link below: Livestock Specialist (2201829) ...

View similar Jobs of Marketing, Sales and Service
Google Adwords Specialist BOHRADEVELOPERS  Karachi

  We are looking for an experienced Googler that has success with paid search campaigns using Google AdWords. This role will plan and manage paid search...

View similar Jobs of Marketing, Sales and Service
Assistant Marketing Manager IT consultancy firm  Pakistan

Posted date 20th May, 2022 Last date to apply 31st May, 2022 Category Sales and Marketing    ...

View similar Jobs of Marketing, Sales and Service
SEO Specialist Broadpeak Technologies  Islamabad

3 year(s) or above experience Islamabad Responsibilities: Plan, develop and implement SEO strategy across various websites Reviewing and...

View similar Jobs of Marketing, Sales and Service
SEO Specialist Broadpeak Technologies  Islamabad

3 year(s) or above experience Islamabad Responsibilities: Plan, develop and implement SEO strategy across various websites Reviewing and...

View similar Jobs of Marketing, Sales and Service

More Jobs like this Job

Assistant Key Account Manager FCG Germany GmbH  Lahore

About CarFirst: CarFirst is transforming the way cars are traded in Pakistan with a network across the country and aspirations to expand...

Graphic Designer / Social Media Expert Save The Lives  Islamabad

Job Description We are looking for a Graphic Designer / Social Media Expert Responsible for daily posting at all official...

Computer Operator Mian Nazir Sons Industries (PVT) Ltd.  Karachi

Mian Nazir Sons Industries (Private) Ltd. Pioneer manufacturer of Synthetic Sacks Mian Nazir Sons Pvt. Ltd is looking for talented...

Finance Assistant, FINCA Pakistan FINCA Impact Finance  Lahore

Daily reconciliation of Branchless Banking transactions. Weekly Settlement of Branchless Banking transactions. ...

GENERAL PHYSICIAN SHAHEED MOHTARMA BENAZIR BHUTTO INSTITUTE OF TRAUM...  Karachi

FCPS ( Medicine), Candidates must have 1 year experience post FCPS. Holding Valid PMDC registration. The Selected candidates will...

Warehouse Assistant United Nations Pakistan  Karachi

  Please apply using link below: ...

Ac service & repair technician Edge Engineering  Islamabad

We need an Ac technicians for our company Who must have basic high school Qualification and good personality. Must be able to...

Welder And Helpers Allied Iron & Steel  Islamabad

Job Description Urgent need for weldor and helper   Salary depend on experiences   Interested...