Customer Onboarding Specialist

Lahore

Job Description

The Division:
The San Diego-based ZGroup (consisting of Z57, Zurple and TorchX) is dedicated to having fun while building, selling and supporting world-class services to real estate professionals. We offer exciting and challenging opportunities where diligence, integrity, innovation, and efficiency are rewarded with excellent compensation package with competitive pay and benefits!

As a key member of the Client Development team, the Onboarding Specialist provides customer support via phone and email. This person will support a variety of services activities to maintain and improve customer retention and loyalty including customer onboarding and training.

Duties and Responsibilities:
Follow standard operating procedures to generate out-of-the box websites
Record detailed information of work activities
Integrate Social Media tools
Perform quality work within deadlines with or without direct supervision
Interact professionally with other employees and managers
Work effectively as a team contributor on all assignments.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Required Skills:
2+ year experience in customer-facing roles including customer service, marketing, sales, or related field
Experience using back office tools to manage a website (I.E. Word Press)
Proficient with CRM software and MS Office
Excellent organizational, analytical and problem-solving skills
University degree, preferred
Ability to managing competing demands while paying strict attention to detail

Desired Traits:
Conscientious, Responsible, Tenacious
Polite, Professional, Tactful

Exciting Benefits we offer:
Market-leading Salary
Medical Coverage Self & Dependents
Parents Medical Coverage
Provident Fund
Employee Performance-based bonuses
Home Internet Subsidy
Conveyance Allowance
Profit Sharing Plan [Tenured Employees Only]
Life Benefit
Child Care Facility [Karachi & Lahore only]
Company Provided Lunch/Dinner
Professional Development Budget
Recreational area for in-house games [Karachi & Lahore only]
Sporadic On-shore training opportunities
Friendly work environment
Leave Encashment


Similar Jobs

Project Assistant United Nations Pakistan  Pakistan

  ORGANIZATIONAL CONTEXT AND SCOPE: The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of...

View similar Jobs of Others
District Coordinator (Roster) United Nations Pakistan  Pakistan

Positions will be based at below locations (expected): KPK: D.I Khan, Waziristan (South & North), Lakkimarwat, Bannu and Tank Balochistan: Quetta and Pishine Sindh: Duty stations to be...

View similar Jobs of Others
Senior Project Assistant, Cultural Orientation United Nations Pakistan  Pakistan

ORGANIZATIONAL CONTEXT AND SCOPE: The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of thousands of refugees...

View similar Jobs of Others
National Consultancy Social and Behaviour Change Communication United Nations Pakistan  Pakistan

  UNICEF works in some of the worlds toughest places, to reach the worlds most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their...

View similar Jobs of Others
Senior Project Assistant Compliance United Nations Pakistan  Pakistan

  The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of thousands of refugees each year. IOM...

View similar Jobs of Others

More Jobs like this Job

Computer Operator fly-zone biz solutions  Rawalpindi

Placing information about work hours and benefits in this spot helps keep the job seeker focused. Because work hours and benefits are very...

Business Analyst Bykea  Karachi

Reports to: Head of Product / Dotted reporting line to the Program Manager Nature: Full time Type: Permanent (3 months Initial...

Senior PHP Developer Job in Pakistan Quantum Analytics, Pakistan  Peshawar, Pakistan

Job DescriptionService of Senior Developers having skills in developing dynamic Web Applications / Web Apps are required. This will be a...

Marketing & Innovation Lead Industrial Ingredion  Faisalabad

TITLE: Marketing & Innovation Lead, Industrial LOCATION: Faisalabad, Pakistan Ingredion (Rafhan Maize) is hiring...

Manager Supply Chain & Procurment Broadpeak Technologies  Lahore

8 year(s) or above experience Lahore Responsibilities: Experience in Food &...

URGENT OFFICE STAFF REQUIRED FOR OUR NEW BRANCHES Job Solutions (pvt) ltd  Rawalpindi

Our company is looking for an Office Staff to be responsible for handling tasks in our office. You will be handling incoming phone calls...

Finance Intern Broadpeak Technologies  Islamabad

0 year(s) or above experience Islamabad Responsibilities: Provide general accounting...