We are looking for experienced professional to effectively deploy the Footfall Counters.
Key Responsibilities:
Support | Daily Data traffic View -
Support | Call Missing shops to retrieve Data if possible to remote sessions. Checks Pings, Consults Shop manager to diagnose the following. A) See if data cable is connected. B) see if power is connected and IP is activated.
Identifies if the issue cannot be managed remotely - Qualifies the same for physical visit
Manages physical visit of the shops as per approved schedule by MR
Take approval from Customer for any physical activity at Store from assigned customers
Incase of replacement of power kit. Couriers the same to affected shop. Liaison with a local contractor and gets the same replaced.
Incase of New Deployments & Re deployments, manages to do survey On call / through visits and assess the requirements for no of counters to be deployed
Visits Stores as per plan and Installs the devices
Has responsibility of configuration of devices & takes signoff on service completion notes
Submits the same to Usman Mahmood for quality assurance
Makes and records QA Videos to ensure count accuracy.
Liaison with IT team of Customer to take IP - & assigns the same to make device functional
Qualification/Eligibility
We have an amazing team of 350+ individuals working on highly innovative enterprise projects & products. Our customer base includes fortune 5 retail and CPG companies, leading store chains, fast growth fintech and multiple Silicon Valley startups.
What makes Confiz stand out is our focus on processes and culture. Confiz is CMMi Level 3 and ISO 9001:2015 certified. We have a vibrating culture of learning via collaboration and making workplace fun. Our team contributes to large open source projects and continuously pursue sophistication in software engineering.
People who work with us work with the cutting-edge technologies while contributing success to the company as well as to themselves. This is obviously above and beyond the usual stuff (excellent pay, medical benefits, frequent appraisals and bonuses).
To know more about Confiz Limited, visit: https://www.facebook.com/ConfizCareers
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