Under the general supervision of the Chief of Mission, and under the direct supervision of the National Operation Officer, the interpreter is responsible for providing communication between IOM staff members, beneficiaries, and/or selection mission personnel in a common language.
DUTIES AND RESPONSIBILITIES:
- Support accurate communication in a common language during interviews and other meetings conducted in-person, by telephone, and/or by video conference by providing verbatim (word for word) interpretation services.
- Provide interpretation services in the preferred language of the beneficiaries without paraphrasing, summarizing, omitting, or adding information; always use the first person (I, me and my) and remain engaged during the interpretation session.
- Maintain strict confidentiality during interpretation sessions and follow designated program procedures regarding the destruction or maintenance of written notes within the required timeframe (e.g. immediately after each interpretation session).
- Remain objective, unbiased, impartial, and neutral when providing interpretation services. Treat all parties to the conversation with courtesy, dignity, and respect, regardless of their age, ethnicity, religion, political opinion, sex characteristics, gender, gender identity, gender expression, sexual
- orientation, disability, or any other factors.
- Have an appropriate understanding of and sensitivity towards cultural practices and language differences that may exist between the parties to the conversation. Respect the use of proper pronouns that are preferred by the beneficiaries, when applicable.
- Inform the National Operations Officer if you are having difficulty understanding a party to the conversation or if a beneficiary or any other individual offers a bribe, threatens you or tries to influence your interpretation. Immediately inform the National Operations Officer if you know the beneficiary personally or if you have ever met the individual at any point in the past.
- Abide by IOM Standards of Conduct (IN/15), Policy and Procedures for Preventing and Responding to Sexual Exploitation and Abuse (IN/234), IOM Data Protection Principles (IN/138), Policy for a Respectful Working Environment (IN/90), and Fraud Awareness and Prevention Guidelines (IN/70).
- Participate in relevant training sessions on such topics as interpreting for international organizations, respectful terminology, and the protection of program beneficiaries, and contribute to terminology lists as requested.
- Be available to be evaluated on the quality of your interpretation by a third party.
- Perform other duties as assigned.
VALUES AND COMPETENCIES:
Interpreters working with IOM must demonstrate:
- Inclusivity and respect for diversity; respect for and promotion of individual and cultural differences; encouragement of diversity and inclusion wherever possible.
- Integrity and transparency; high ethical standards, and actions consistent with organizational principles/rules and standards of conduct.
- Professionalism: the ability to work in a composed, competent and committed manner and to exercise careful judgment in meeting day-to-day challenges.
- The ability to maintain complete confidentiality concerning all conversations and processes discussed during an interview.
- The ability to work effectively with people from different cultures by adapting to relevant cultural contexts.
- Persistence, calm and politeness in the face of challenges and stress.
- The ability to create a respectful office environment that is free of harassment and retaliation, and to promote the prevention of sexual exploitation and abuse (PSEA).
- Respect and dignity in their treatment of colleagues and beneficiaries.
- The ability to meet deadlines and quality requirements for outputs.
- The ability to produce and deliver quality results in a service-oriented and timely manner.
- The ability to establish and maintain effective working relationships with beneficiaries and other stakeholders.
- The ability to identify and monitor any changes in the needs of project beneficiaries.
- The ability to incorporate gender-related needs, perspectives and concerns into their work and workplace, and to promote equal gender participation.
LANGUAGES:
Required:
- English
- Dari
- Pashto
- Farsi
IOM provides equal opportunity to all qualified female and male including the physically challenged candidates.