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Responsibilities

You'll be responsible for the smooth running of computer systems and ensuring that users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organization, but you'll need to:

· Decision-making – weighing various options and determining what actions will yield the best results adds to the company’s success

· Delegation – IT executives can’t do everything themselves, so they need to determine which people to put in charge of which tasks

· Networking – building relationships both inside and outside of the organization creates valuable connections

· Big-picture thinking – IT executives need to envision the future and determine what actions at the present time will best contribute to the end goal

· Stress management – being a top leader often involves a good deal of stress, so maintaining grace under pressure serves one well

· Installing and configuring computer hardware, software, systems, networks, printers and scanners

· Monitoring and maintaining computer systems and networks

· Responding in a timely manner to service issues and requests

· Providing technical support across the company

· Setting up accounts for new users

· Repairing and replacing equipment as necessary

· Testing new technology

· Install and configure computer hardware operating systems and applications

· monitor and maintain computer systems and networks

· troubleshoot system and network problems, diagnosing and solving hardware or software faults

· replace parts as required

· provide support, including procedural documentation and relevant reports

· follow diagrams and written instructions to repair a fault or set up a system

· support the roll-out of new applications

· set up new users' accounts and profiles and deal with password issues

· respond within agreed time limits to call-outs

· rapidly establish a good working relationship with customers and other professionals, such as software developers

· test and evaluate new technology

· Conduct electrical safety checks on computer equipment.

Skills

· You'll need to show evidence of the following:

· the ability to think logically

· a good memory of how software and operating systems work

· excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution

· the ability to work well in a team

· problem solving skills

· a strong customer focus

· the ability to priorities your workload

· Attention to detail.

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Requirements

· Computer Science

· Computing

· A technical, logical thought process

· Problem-solving skills

· An ability to stick to strict deadlines

· An ability to priorities and delegate

· A keen eye for detail

Job Type: Contract

Experience:

• IT Support: 5 years (Preferred)

• Bachelor's (Preferred)

• Karachi (Required)