Senior Accounts Manager


Job Description

Job Responsibilities:

  • To develop and implement an effective sales strategy to achieve targeted sales volume and market share through leading the Business Development Team for the assigned portfolio.
  • To enthusiastically manage all pre-sales and post-sales activities about Customer Relationship Management.
  • To maintain the highest level of customer service while efficiently responding to their queries, grievances, and suggestions through leading the Sales Coordination Team.
  • To conduct business analysis to identify business growth/sales potential, track customer preferences and develop Sales Forecast while optimizing the company’s resources i.e. Human Resources, Capital and Assets.
  • To acquire market intelligence, identify new leads and execute a strategy to enhance customer base.
  • To ensure that the sales operations team maintain the file of each customer with an up-to-date customer profile, all related communication, sales history, sales contract, purchase order, bank details, service scope in Customer Account Management Application.
  • To coordinate and follow-up with internal and external stakeholders (including Project Management Team, Finance, Pre-Sales, Sales, Customers, etc.) as per the pre-sales/sales/deployment/service/billing requirements.

Job Requirements:

  • Bachelors in Business Administration/Computer Sciences/Electrical Engineering/Telecommunication
  • Good communication skills, both verbal and written.
  • Previous experience in managing and leading teams.
  • Highly organized and perform well under pressure
  • Strong research and analytical skills.
  • Minimum 3 years of relevant experience in the IT, services sector.

Required Skills

Analytic Modeling, Stakeholder Management, Interpersonal Skills,

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