Associate Customer Support

Islamabad

Job Description

1 year(s) or above experience

Islamabad
Responsibilities:
  • Excellent speaking and writing skills (Preferably US Accent)
  • Excellent Phone etiquette and customer handling skills
  • Candidate must have the skills to handle multiple tasks at one time and work under pressure
  • Good team player
  • We are looking for people who have a proven passion towards customer services
  • Working on weekends is a job requirement
  • Roster based timings (Shifts divided from 5PM till 7AM PST)
Skills:
  • Handle inbound/ outbound calls
  • Help troubleshoot issues related to EA website and customer orders over the phone
  • Handle support tickets while meeting the SLA
  • Create documentation for knowledge base and look for improvement
  • Ensuring 100% customer satisfaction
  • Co-ordinate with the internal product teams to fix issues and report bugs.


Similar Jobs

Senior Graphic Designer - Social Media Marketing Septem Systems  Lahore

Company Description Established in 2016, SEPTEM SYSTEMS is a technology, consultancy and services firm with a focal point of helping and assisting organizations to precedent amidst...

View similar Jobs of Marketing, Sales and Service
Livestock Specialist United Nations Pakistan  Quetta

  Please apply using link below: Livestock Specialist (2201829) ...

View similar Jobs of Marketing, Sales and Service
Google Adwords Specialist BOHRADEVELOPERS  Karachi

  We are looking for an experienced Googler that has success with paid search campaigns using Google AdWords. This role will plan and manage paid search...

View similar Jobs of Marketing, Sales and Service
Assistant Marketing Manager IT consultancy firm  Pakistan

Posted date 20th May, 2022 Last date to apply 31st May, 2022 Category Sales and Marketing    ...

View similar Jobs of Marketing, Sales and Service
SEO Specialist Broadpeak Technologies  Islamabad

3 year(s) or above experience Islamabad Responsibilities: Plan, develop and implement SEO strategy across various websites Reviewing and...

View similar Jobs of Marketing, Sales and Service
SEO Specialist Broadpeak Technologies  Islamabad

3 year(s) or above experience Islamabad Responsibilities: Plan, develop and implement SEO strategy across various websites Reviewing and...

View similar Jobs of Marketing, Sales and Service

More Jobs like this Job

HR Associate Dignosco  Lahore

Work closely with various departments, increasingly in a consultancy role, assisting the Management to understand and implement...

Customer Services Executive Raaziq International Private Limited  Multan

Raaziq International Pvt. Ltd – Pakistan’s Leading Logistics and Supply Chain Management Company is looking for Customer...

Media Buyer / Strategist Legends by Inzamam Ul Haq  Karachi

Job Description JOB PURPOSE: The position of Media Buyer/Strategist will be responsible for negotiating, planning, buying and...

Sales Manager - Islamabad Hyper Impex  Islamabad

Job Description HyperImPeX is Pakistan based company and looking for a professional sales manager who must have extremely good...

Application Tester Nakisa  Lahore

Nakisa has built top of the line software solutions which are being used by the Fortune 1000 of today. Reporting to the Development...

Purchasing Officer fly-zone biz solutions  Islamabad

We are looking for a Purchasing Officer to buy products that are essential for our company’s day-to-day operations. You will review...

Admin Assistant (Global Fund) UN  Pakistan

  ...

Technical Support Specialist KeepTruckin  Islamabad

Who we are: KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are...