Operations Manager

Karachi

Job Description

Careem is the leading technology platform for the greater Middle East. A pioneer of the region’s ride-hailing economy, Careem is expanding services across its platform to include payments, delivery and mass transportation

Careem’s mission is to simplify and improve the lives of people and build a lasting institution that inspires. Established in July 2012, Careem operates in more than 120 cities across 15 countries and has created more than one million job opportunities in the region

ABOUT THE ROLE

We are looking for a passionate Operations Manager to take the lead in developing successful, long-term operations strategies for the region. You will be working closely with the General Manager to grow high impact results in the market. It’s a critical role for the success of Careem overall and includes several dimensions.

As an Operations Manager, you will be taking full ownership of building and maintaining product operations across all stakeholders and touch points.

WHAT YOU'LL DO

You will be the mission critical leader in the city, working closely with the GM to guarantee supply and leverage deep analytical insights to deliver high impact results. What's more, you are on a clear path to graduate to GM someday!
Analytics and data drive everything we do: transportation, strategy, decisions and people. We have two networks we are trying to build: users and drivers (Captains).
In the Careem world, you will own supply of Captains in your city. You will focus on building the largest fleet, getting the most out of it and ensuring the quality of the users experience.
Your world will be incredibly diverse: you will design innovative processes to onboard Captains, manage utilization, ensure Captain satisfaction and lead from the front on this exciting growth journey to build the fastest growing company in the region.

WHAT YOU NEED

Passion for Analytics: great analytical thinker with deep data analysis to help design solutions and optimize fleet utilization.
Hunger to get things done: Super strong project management skills, with a focus on proactively finding practical solutions to problems.
Leader: need to be that person who can take the first step, inspire a room full of people to surpass themselves, and build a loyal community.
Strong Work Ethic: Careemers work incredibly hard and we love doing it.
People Skills: need to be able to build and maintain relationships with a diverse group of people. Selling ideas and beliefs is what will make you successful.
Entrepreneurship: always thinking about your business and owning it! Taking our Careem model and continuously improving it in your city.

WHAT YOU'LL GET

A rare chance to be a part of a game changing industry and experience the opportunity to help steer the direction of the Careem story!


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