Pashto Speaker

Karachi 17,500 - 21,500 PKR

Job Description

Job Description

Key Responsibilities:
Respond to customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers’ requests. Ideally aim for First Contact Resolution (FCR)
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.

Job Specification:
Age limit: max 30
Excellent communication
Proficiency with MS Office particularly MS Excel
Flexibility to work in shifts
Customer-centric attitude

Job Specification

Excellent communication
Proficiency with MS Office particularly MS Excel
Flexibility to work in shifts
Customer-centric attitude


Similar Jobs

Project Assistant United Nations Pakistan  Pakistan

  ORGANIZATIONAL CONTEXT AND SCOPE: The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of...

View similar Jobs of Others
District Coordinator (Roster) United Nations Pakistan  Pakistan

Positions will be based at below locations (expected): KPK: D.I Khan, Waziristan (South & North), Lakkimarwat, Bannu and Tank Balochistan: Quetta and Pishine Sindh: Duty stations to be...

View similar Jobs of Others
Senior Project Assistant, Cultural Orientation United Nations Pakistan  Pakistan

ORGANIZATIONAL CONTEXT AND SCOPE: The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of thousands of refugees...

View similar Jobs of Others
National Consultancy Social and Behaviour Change Communication United Nations Pakistan  Pakistan

  UNICEF works in some of the worlds toughest places, to reach the worlds most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their...

View similar Jobs of Others
Senior Project Assistant Compliance United Nations Pakistan  Pakistan

  The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of thousands of refugees each year. IOM...

View similar Jobs of Others

More Jobs like this Job

Subject Teachers (For Recorded Lectures) Tutoria.pk, Pakistan  Islamabad, Rawalpindi, Pakistan

Job Description Deliver lectures On-Camera for O-levels Subjects (English, Chemistry, Physics, Biology, Math, Islamiyat...

Technical Recruiter Sharp Brains Global IT Support UK  Lahore

Job Description Sharp Brains Ltd is looking for an experienced Technical Recruiter responsible to oversee complete hiring for...

IT In-charge Fateh Group  Hyderabad

Network Administrating Trouble shooting IT problems Company Software updating Job Type: Full-time Experience: ...

Communication Officer United Nations Pakistan  Islamabad

The incumbent shall undertake the following duties under the overall supervision of WHO-EPI Team Lead: Develop communications work...

General Manager, Pakistan Trella  Karachi

Job Description Ready to change the world? We’re reinventing freight and logistics at Trella. We’re a YC-backed...

Wordpress/Front-End Developer BOHRADEVELOPERS  Karachi

  We have an immediate need for a full-stack WordPress developer for our US Based Projects. The...

English Speaker - International Business... ICM JAPAN  Karachi

Job Description International clients dealing exposure (B2B) and (B2C). Search new customers and bring business for the...

Durable Solutions Associate UN  Islamabad

  ...