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Job description

We are looking for a Receptionist to manage our front desk daily and to perform a variety of administrative.

Duties and Responsibilities:

• Provide exceptional customer service experience to all members, non-members, and users of the facility
• Enrolling new members and assisting current members with their queries
• Greeting members and users of the gym as they come through reception
• Registering prospective members and guiding them to the correct person
• Providing information on classes and availability
• Ensuring that adequate stocks of information, packs, and leaflets are available at reception for interested parties
• Ensuring the safety and security of visitors, members, and staff at all times and taking a responsible attitude towards maintaining the premises and facilities of the Fitness Centre
• Welcoming members and visitors to the gym and providing accurate information concerning programs and activities
• Creating an excellent first impression of the gym by providing a warm welcome, tidy appearance, and pleasant manner at all times
• Handling telephone inquiries, recording messages from incoming calls, and transferring calls
• Maintaining a clean and tidy environment, both behind and in front of the counter
• Recording and keeping clear and accurate records of all queries, complaints, lost property, and repairs and ensuring the information is delegated to and resolved by, the relevant department
• Maintain records, and compile monitoring data as requested

Requirements:

• Friendly and approachable with an outgoing personality
• Cooperative, optimistic
• Excellent customer service skills
• Basic numeracy skills
• Excellent communication Skills
• Ability to enjoy working with a diverse range of people
• Able to prioritize work, handle pressure and take confident day-to-day decisions
• Ability to maintain a professional appearance and behavior
• Ability to communicate effectively in person, in writing, and over the telephone

Location: DHA Phase 8

Preferred: Female

Working Time: 07:30 AM TO - 04:00 PM

Job Type: Full-time

Job Type: Full-time

Salary: Rs25,000.00 - Rs30,000.00 per month

Work Remotely:

• No