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Employment Type: This is a full time, permanent position.

Location: This role is based in Karachi, Pakistan.

Grade: This is a grade 4 position.

The Role: Circle Technology is an essential domain of the Technology division making significant contributions towards divisional and company strategic goals. This domain focuses on improving customer experience through modernized tools, conducting smart operations through innovative solutions, and supporting business objectives by aligning with key strategic goals.

Your Impactful goals will include:

RAN Network Voice and Data KPI Performance management

Smart Operations with optimized Opex and operational excellence for continuous improvement

Energy OPEX reduction initiatives to drive efficiency in network energy consumption area

RF Network Optimization KPIs and customer experience improvement

Drive initiatives to improve Network NPS in South regions

Network Availability KPI improvement drive in an outsource operating model

Vendor SLA management and performance Governance

Network Preventive maintenance activities Governance and performance drive

Modernized way of work integration through available Tools

Regional areas visits and engagement with regional Sales teams to support business activities

Drive network performance improvement through Vendors/business partners

Stakeholder management through effective relationship building

Periodic formal engagement with internal stakeholders, PGA, Legal.

Financial discipline in line with company guidelines

Devise plans to improve cluster level profitability by optimizing technology OPEX

Coordination and Collaboration with sharing Network partners

Coordination with B2B teams for the corporate accounts

Your Everday Responsibilities/Typical day at work will include:

Network KPI monitoring and improvement plans for low performing areas/Zones

Weekly/daily performance analysis and teams engagement

Daily performance management meeting with outsource vendors

Weekly/Monthly activities Financial reconciliation for regional activities

Regional Business cases review and approval process to secure

Network preventive maintenance activities review

Energy OPEX daily dashboard review and low performing sites action plans progress tracking

Integrated Tools effect realization and improvement areas to highlight to vendors

View and guide teams on cluster-based KPI achievement

Review Customer complaints dashboard

RF KPI dashboard and follow up on PTA and quarterly improvement plans

Network preventive maintenance gap analysis and improvement recommendations

Regional action register follow up for areas to improve after each PM cycle

What we’re looking for?
Basic Qualifications:

Bachelor’s in engineering in Electrical/Electronics/Telecommunications.

Preferred Qualifications:

Strong negotiation and analytical skills

Leadership and team management

Interpersonal skills

Process and project management Skills

High performance under critical situation and incident handling skills

Presentation & Communication skills

Technical knowledge of Telecom networks and site power infrastructure

Work experience:

A minimum of 10+ years of relevant work experience in the Telecom field, and in a leadership role

Functional Skills / Knowledge Areas

Strong negotiation and analytical skills

Leadership and team management

Interpersonal skills

Process and project management Skills

High performance under critical situation and incident handling skills

Presentation & Communication skills

Technical knowledge of Telecom networks and site power infrastructure

Your Career Path:

Expand and develop expertise in Business and technology domains

Broaden technology and business knowledge

Career development through exposure at different management forums

Career planning and opportunities to excel to Director and CXO level based on individual strengths

Learning opportunities through well-defined development plans and management training

Why should you join Telenor?

At Telenor Pakistan, we provide you the platform to work in a challenging and rewarding environment to become a skilled professional in your chosen field of interest. As one of the top employers in the country, we enable you to realize your dreams in a collaborative environment of diversity and openness to new mindsets.