Operations Assistant


Job Description

DSV is committed to the principles of equal opportunity and provide merit-based opportunities to its applicant(s) on his/her qualification, skills, experience, personal attributes required to work as a team, and capacity to learn and develop.

Job Req Number: 31543
Time Type: Full Time


Role and Requirements:

  • Maintaining DSR on daily basis for ready reference.
  • Follow up on daily job during day start and completion per deadline, job planning for complete day.
  • Ensuring clear communication to all related parties for shipments specifically for critical ones.
  • Ensuring all pre alert / CAN / documents are sent to all related parties prior to shipment arrival,
  • Overseas billing for DDU/DDP & Local customers to be closed within week after shipment arrival.
  • Follow up with Airlines import cargoes on regular basis and make sure that all shipment lands on time and documents collected in time from airlines.
  • Responsible for payment follow up / collection for credit customer for nomination shipments
  • Responsible to make sure documents are not getting released without 100% payment for Cash Customer, any TDS deduction must be on letter head from customer to maintain proper accounting / future follow up.
  • Ensure to follow company procedures and policies in terms of document handling / secrecy / accounts etc
  • Providing quality / high level of service to all customers irrespective of volume / revenue.
  • Problem solving with own experience and/or approaching manager with solutions.
  • Identify future problems based on current situation and take proactive action
  • Approaching existing customer for their other business irrespective of mode of shipment
  • Extending assistance to customer service on business which handed by them
  • Respond to overseas / local queries for DDU/DDP shipments and other rate requests.
  • Procurement of import rates from origin as per sales support inquires
  • Educational level requirement of Masters in business administration will be preferred.
  • Experienced person (2-4 year experience) in Air Freight Imports within Freight Forwarding.
  • Good at English (Reading & Writing), basic in communication.
  • Ability to use Microsoft Office (Basic Excel Skills).
  • Ability to work under pressure and a good team player.

DSV recognises and supports equal human rights and is against discrimination, differential treatment, harassment, inappropriate or unreasonable interference with work performance and similar in employment and working conditions, whether based on race or gender, or sexual, religious or political orientation or ethnic or social background.

DSV – Global transport and logistics

DSV is one of the very best performing companies in the transport and logistics industry. 56,000 employees in more than 80 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

Read more at www.dsv.com


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